Datacenter Support Technician Job Listing at AMD in TX (Job ID 84581-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  

This role is not eligible for visa sponsorship.

AMD is looking for a highly motivated and detail-oriented Data Center Technician to join our engineering and validation team. In this role, you will be on the front lines of innovation, working directly with cutting-edge, pre-production AMD silicon (CPUs, GPUs, and accelerators) before it hits the market.

You will be responsible for the day-to-day deployment, configuration, and maintenance of server platforms in a high-density data center lab environment. This role requires a hands-on approach to hardware, a strong understanding of server components, and the ability to thrive in a fast-paced, highly technical environment where accuracy and careful handling of confidential, high-value prototypes are paramount.

• Hardware Deployment & Maintenance: Rack, stack, and cable pre-production servers and test systems in a data center environment.

• Component Level Work: Perform complex hardware reconfigurations, including safely swapping fragile pre-production CPUs, GPUs, memory (DIMMs), PCIe cards, and storage devices.

• System Configuration: Flash and update system firmware, BIOS, and BMC/IPMI configurations.

• OS & Software Installation: Install, configure, and image operating systems (primarily enterprise Linux distributions and Windows Server) and required test environments.

• First-Line Triage: Perform initial troubleshooting of hardware and network connectivity issues. Isolate failing components and assist engineering teams with root-cause analysis on early-stage silicon.

• Lab Operations: Maintain accurate inventory tracking of pre-production assets. Ensure lab spaces are organized, secure, and adhere to ESD (Electrostatic Discharge) and thermal safety standards.

• Collaboration: Work closely with hardware engineering, software validation, and lab management teams through ticketing systems (e.g., Jira) to fulfill hardware requests and report anomalies.

• Hardware Expertise: Deep understanding of server architecture, PC components, and enterprise IT hardware.

• Operating Systems: Proficiency with Linux operating systems (specifically command-line navigation and basic administration) and Windows Server environments.

• Attention to Detail: Proven ability to meticulously handle delicate, highly sensitive, and expensive pre-production hardware.

• Physical Requirements: Ability to safely lift and install server equipment weighing up to 50 lbs.

• Communication: Strong written and verbal communication skills to effectively report issues to engineering teams.

• Prior experience working with pre-production silicon or hardware validation.

• Familiarity with network topologies, optical transceivers, and switch configurations.

• Basic scripting skills (Python, Bash, or PowerShell) for automating routine lab tasks.

• Experience with Out-of-Band management tools (e.g., IPMI, iLO, iDRAC).

• CompTIA A+, Server+, or similar industry certifications.

Location: 

Texas

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD's “Responsible AI Policy” is available here.

This posting is for an existing vacancy.