Service & Maintenance Coordinator Job Listing at Anord Mardix in Kendal (Job ID WD195248)

Description

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we'd like to meet you. 

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a/an Service & Maintenance Coordinator located in Kendal, Castle Mills, England.

Reporting to the Service and Maintenance Team Manager, the Service & Maintenance Coordinator role involves managing customer and subcontractor orders, overseeing the CPS works calendar, writing reports, ordering parts, coordinating site access for engineers, handling fault calls, and performing other operational duties as needed.

What a typical day looks like:

• Processing customer and subcontractor orders
• Managing the works calendar & booking service visits
• Report writing and site work analysis
• Ordering parts and consumables as necessary
• Arranging site access for engineers & undertaking briefings
• Managing fault calls and warranty issues
• Updating systems accordingly
• Ensuring any other operational duties are undertaken as and when necessary

The experience we're looking to add to our team:

• Self-Motivated and organised
• Accuracy and attention to detail. 
• Be able to demonstrate excellent customer service skills
• Ability to interact with other disciplines and work as part of a team or independently as required.
• Good level of numeracy and literacy skills.
• Proficiency in the day to day use of Microsoft based operating systems (Outlook / Word / Excel).
• The ideal candidate must be self-motivated and possess the ability to manage priorities, working accurately to deadlines in a busy and pressurised environment.

What you'll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• Opportunities to learn new skills in a fast-paced industry;
• A competitive salary and benefits package that includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Attendance bonus
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

• Flexible/Remote/Hybrid Work based on your Job Function;
• Travel opportunities (role dependent);
• Support in your well-being by access to:
  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

BB97

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).