Description
CareerArc Code CA-PF Hybrid: #LI-Hybrid BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world's largest organizations so they can seize a competitive advantage. About BMC BMC is a global leader in innovative software solutions that help IT transform digital enterprises. Our solutions enable businesses to run and reinvent their operations with efficiency, security, and agility. At BMC, we are committed to delivering exceptional value to our customers through cutting-edge technology and world-class professional services.
About the Role We are seeking an experienced Control-M (DBA) Services Practice Lead Manager to lead a team of high-performing, customer-facing consultants and architects. This role combines strategic leadership with hands-on engagement, requiring you to drive team excellence while maintaining personal billable utilization targets. As a Practice Lead Manager, you will be responsible for fostering employee development and engagement in a distributed work environment, while serving as both an engagement leader and mentor. Your passion for delivering successful customer outcomes will be essential in building strong relationships across the BMC ecosystem, including Sales, Support, and Product Engineering teams.
Responsibilities
- Lead and inspire a team of consultants and architects to achieve objectives and maintain high performance standards.
- Manage resources effectively and develop workforce plans aligned to geographical demand and business needs.
- Drive employee development through regular coaching, mentoring, and documented development plans following SPEAR guidelines.
- Ensure team members obtain and maintain required certifications for their roles.
- Facilitate advanced workshops and meetings to ensure engagement and achievement of stated objectives.
- Build and maintain key relationships within the BMC ecosystem, including Sales, Support, and Product Engineering.
- Deliver assigned responsibilities in accordance with BMC Excellence delivery methodology within engagement scope and budget.
- Achieve personal billable utilization targets while balancing team developmental needs.
- Conduct timely performance reviews and incorporate talent reviews and succession planning into operating cadence.
- Drive successful customer discovery and requirements capture using BMC delivery methodology.
- Serve as a trusted advisor to customers and peers, making prescriptive recommendations that support business goals.
- Manage organizational change and demonstrate conflict resolution skills in all situations.
- Curate team best practices and project knowledge contributions.
- Build a continuous pipeline of strong candidates for future hires.
- Contribute resources and support for global delivery initiatives as needed.
- Ensure compliance with internal operations procedures, ethics, and compliance training requirements.
- Proven experience in management and services delivery with a track record of driving employee development and engagement.
- Expert knowledge of distributed and mainframe environment.
- Expert-level knowledge of BMC Control-M, Control-M Output Management, and Control-M/Tape software tools.
- Strong resource management and organizational change management skills.
- Advanced leadership, mentoring, and coaching capabilities.
- Excellent communication skills, including verbal, written, and presentation abilities.
- Demonstrated ability to facilitate advanced workshops and meetings effectively.
- Experience in building key relationships across sales, support, and product engineering teams.
- Strong problem-solving skills and ability to demonstrate conflict resolution in all situations.
- Advanced organizational, planning, and time management skills.
- Deployment and administration experience within the BMC Software product portfolio.
- Experience with Certinia, Oracle Applications (MDA), Callidus, and iLearn.
- Knowledge of BMC delivery methodology and best practices.
- Background in building champions among project teams.
- Experience communicating with C-level executives.
- Experience in globally distributed work environments.
Our commitment to you!
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $132,975 - $221,625
Min salary 132,975 Mid point salary 177,300 Max salary 221,625 Min Salary - NEW 132,975 Max Salary - NEW 221,625recruiter_code
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