Description
* This is an on-site position.
Being a part of the Cache Creek team comes with amazing benefits:
- Great Pay
- Opportunities to Grow
- Gas Discounts
- Dental Insurance
- Life Insurance
- Paid Time Off (PTO)
- Recognition Program
- Free meals in our Employee Dining Room
- Weekly Paychecks
- Affordable Healthcare
- Medical Insurance
- Vision Care Insurance
- 401k Savings Plan
- Tuition Reimbursement
- Employee Discounts
- Direct Deposit
Summary
The Senior IT Engineer - Network is the technical leader responsible for design, deployment, configuration, administration, optimization, and maintenance of the Cache Creek Casino Resort network, including the voice, data, video and gaming networks. This position requires specialized knowledge of multi-vendor network hardware and peripheral solutions. This role should have the foundational knowledge and skills of network administration and architecture that include telecommunications and transmission technologies, topologies, programming applications, and administration interfaces.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Serves as the top tier expert on network issues and emergencies and assists in troubleshooting and resolving communication and application incidents.
Plans, designs and engineers hardware and software-based network systems in accordance with Cache Creek Casino Resort standards.
Installs, configures, monitors, and troubleshoots on-site and cloud-based converged data/voice/video/gaming network systems, structured cabling solutions, network-based applications, and business services.
Monitors and maintains IT equipment and adequate environmental conditions in telecommunication spaces.
Creates meaningful documentation on network topology, application dependencies, systems design, and standard operating procedures.
Acts as internal consultant with the ability to translate business needs into technical solutions. Communicates technical information to team members and company-wide staff.
Ensures stable and reliable connectivity of access, distribution, and core network devices or other relevant and current topologies.
Ensures the confidentiality, integrity, and availability of network systems in conjunction with necessary security programs and policies.
Implements new installation and movement of network access locations throughout the casino venues. This includes coordination of network systems, structured cabling solution installation and Wide Area Network (WAN) circuits.
Defines and operationalizes Standard Operating Procedures (SOPs, run books and technical documentation.
Trains and mentors IT Help Desk Technicians on how to resolve common level 0/1 application issues.
Trains and mentors peer and junior level IT Engineers on network components of assigned business applications
Follows organizational change management processes and ensures all configuration changes are properly approved & documented
Monitors network performance and integrity and reports on assigned application performance metrics
Interfaces, collaborates, and fosters strong relationships with business stakeholders
Interfaces with internal and external vendors
Ensures all audit findings are remediated within agreed upon timelines
Manages vendor relationships for assigned business applications
Supervisory Responsibilities
This job has no direct supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or Experience
Five years related experience and/or training; Bachelor's degree (B.A.); or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors
Mathematical Skills
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, mathematical or schedule form.
Age Requirement
Must be at least 21 years of age.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
CCNP or Arista L3 Certificate
ITIL Foundations
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch or crawl.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of the job, the employee is occasionally exposed outdoor weather conditions and secondhand tobacco smoke. The employee occasionally works in high, precarious places; near moving mechanical parts and electricity. The noise level in the work environment is usually moderate.
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