Company: City National Bank
Location: Newark, DE
Career Level: Associate
Industries: Banking, Insurance, Financial Services
Description
BUSINESS PROCESS ANALYST
WHAT IS THE OPPORTUNITY?
The Business Process Analyst will support Strategy Lead and cross-functional business leaders to drive large scale transformation efforts across CNB. The Analyst will work on CNB-wide or division-level strategic initiatives to achieve organizational strategy and realize the team's vision leading to enhanced colleague and client experience. The Analyst will align closely with one or more B&IS teams and partner with team managers to plan, prioritize and deliver process enhancements; design and execute target operating model, and address risk and control gaps.
What you will do
- Conduct thorough evaluation of current state processes via review of existing documentation, stakeholder interviews and walk-throughs, analytical research, and data analysis
- Analyze existing data with ability to perform data manipulation, and provide data backed recommendations for enhancements, modernization and/or automation
- Support development, implementation, and continuous improvement of tools, templates, and best practices that support process and control improvement activities
- Partner with lines of business and technology teams to make recommendations for future state
- Participate in process design and project implementation teams in process improvement activities
- Develop and support the delivery of information to assist tactical and strategic programs
- Assist with creation of tracking metrics and standards documentation for adoption and audit
- Contribute to ad-hoc assignments and special projects as requested by the lead
Must-Have*
- Bachelor's Degree or equivalent
- 5 years of experience in Financial Services or Banking industries preferred
- 5 years of experience working in a project environment
Skills and Knowledge
- Prior banking experience and experience of process analysis and design
- Comfortable working in a constantly changing environment and managing people, process and technology updates
- Strong understanding of project management methodologies and procedures
- Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Strong interpersonal, verbal, and written communication skills with the ability to navigate, facilitate, negotiate, and influence across stakeholders
- Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio
- Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
- Independently evaluates business systems needs and requirements and recommends and implements solutions
- Ability to work independently and in a self-directed manner
- Ability to interact with all levels of management
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit cnb.com.
EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
Apply on company website
Find Connections via Linkedin
