Description
The Edmonton Police Service's Continuous Improvement Unit is seeking a self-motivated, organized Business Analyst with strong technical and analytical skills to help shape the future of public safety technology. This role offers the opportunity to work on mission-critical systems that support emergency response and evidence management, making a real impact on our community.
You will join a collaborative team committed to innovation, integrity and service excellence, where you ideas and expertise will drive meaningful improvements in how EPS police officers serve the public.
You will contribute to the evolution of three major systems: Computer Aided Dispatch (CAD), Records Management Systems (RMS), Digital Evidence Management Systems (DEMS), along with other integrations that keep our operations running smoothly.
Responsibilities include:
- Elicit, validate, and document business requirements for system enhancements using BABOK-recommended techniques.
- Prioritize and balance competing user requirements and refine backlog items in preparation for development.
- Create user stories with acceptance criteria and document related processes.
- Coordinate configuration release activities across cross-functional teams to ensure timely delivery and thorough testing for smooth deployment.
- Advise leaders on IT solutions, including fit-gap analysis and process modelling to create efficiency.
- Organize and facilitate meetings, focus groups and training sessions with end-users.
- Prioritize work based on business needs and management direction.
- Perform other duties as required.
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