Electrical Safety Codes Clerk Job Listing at City of Edmonton in Edmonton, AB (Job ID 54971)

Description

Are you a highly organized and detail-oriented administrative professional looking to contribute to public safety? The City of Edmonton is seeking a dedicated Safety Codes Clerk to join our dynamic team within the Urban Planning and Economy department. In this role, you will play a crucial part in supporting the efficient operation of our Safety Codes Section, ensuring vital administrative functions run smoothly to help keep our community safe.

As a Safety Codes Clerk, you will be the backbone of administrative support for the Safety Codes Section of Development Services. Your responsibilities will involve a diverse range of tasks, from filtering information and completing action items to liaising with City staff, external agencies, and Safety Codes officials. This role requires a proactive individual who can manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and professionalism.

What will you do?

• Handle ongoing permit inquiries, including reviewing and processing daily inspection activity files and reports
• Attach relevant documents to permits and manage change of owner or applicant requests
• Respond to citizen and customer inquiries via phone and email, assisting with inspection scheduling and inquiry follow-up
• Provide accurate and timely responses to customer inquiries, including handling refund processes and permit cancellations
• Verify customer files and assist with online account set-up and troubleshooting
• Maintain and process delinquent records, reviewing and resolving permit files older than two years
• Coordinate physical mail-outs of Permit Service Reports and assign inspections as required
• Support departmental processes, including scheduling, facilitating meetings, and compiling meeting materials
• Research and compile data and source documents for supervisor review
• Take minutes for meetings within the section and format technical guides for the Knowledge Library

Qualifications

• Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, or completion of an appropriate certificate program from an approved business school/college
• A minimum of 2 years of general office experience

Skills required for success:

• Demonstrated ability to provide a high standard of thoroughness, accuracy, and attention to detail while managing a heavy workload
• Proactive problem-solver with the initiative to make sound decisions within established policies and procedures
• Effective communication and interpersonal skills for successful collaboration with colleagues and stakeholders
• Proven ability to build and foster positive working relationships within a team and with external partners
• Capacity for constructive conflict resolution and professional confidentiality
• Demonstrated ability to continually improve processes, adapt to changes, and work independently through ambiguity
• Drives results through keen analytical insight, decisive action, and adept multitasking
• Proficiency in Google applications (Gmail, Sheets, Docs, Drive)
• Alignment to the Art of Inclusion, Cultural Commitments, and Leadership Competencies (https://bit.ly/4brRrXm)
• Applicants may be tested

Conditions of Employment:

• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time in accordance with the collective agreement

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 1 Temporary Full-time position for up to 11 months

Hours of Work: 33.75 hours per week

Salary Range: $26.640 - $33.081 (Hourly); $46,933.02 - $58,280.45 (Annually)

Recruitment Consultant: SM / SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Word/Data Processing Clerk II
Posting Date: Apr 07, 2026
Closing Date: Apr 21, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Urban Planning and Economy
Work Location(s): 3rd Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4

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