Outreach & Engagement Associate Job Listing at City of Edmonton in Edmonton, AB (Job ID 51432)

Description

We're looking for an enthusiastic and creative Outreach & Engagement Associate to join our dynamic team at Edmonton Transit Service (ETS)!

As an integral part of the Transit Planning, Ridership & Revenue , and the Workforce Operations Support sections; you will be responsible for developing and implementing outreach campaigns to engage diverse audiences and build awareness about ETS. This includes building awareness for career opportunities with ETS with a focus on diversity, equity and inclusion; and strategizing and executing external operating campaigns to engage audiences and build awareness about ETS rider and community engagement, support for ETS programs.

What will you do?

• Plan and execute outreach activities that build community partnerships and promote ETS career opportunities
• Develop and implement a Strategic Community Outreach plan to guide promotional activities and campaigns related to the Transit Operator (Bus Driver) position
• Attend various events to promote the career opportunities within ETS and build relationships with potential collaborators
• Plan and coordinate ETS Hiring and Recruitment Information Sessions and other recruitment events such as job fairs
• Develop, plan, and manage promotional materials and marketing projects
• Research and implement recruitment tactics to attract a diverse workforce
• Collaborate with internal teams to identify target audiences and create tailored messaging
• Develop, track, and analyze Key Performance Indicators (KPIs) to measure the success of outreach campaigns
• Provide direction and support with other Rider Engagement outreach, transit space activations and external partnership fulfillment initiatives