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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Entry Level
Industries: Government, Nonprofit, Education

Description

The City of Edmonton's Service Innovation and Performance branch is committed to delivering digital service products that improve Edmontonians experience with City services and support efficient and effective operations.

The Product Coordinator role provides foundational support within the product development lifecycle.Their primary purpose is to assist in translating user and business needs into actionable requirements for specific product features, ensuring their smooth execution and delivery by multidisciplinary teams. This position is accountable for contributing directly to the quality, usability, and operational success of products.

What will you do?

  • Translate business goals into clear, concise, and actionable product requirements and specifications for development teams
  • Actively participate in the development process, answering questions and ensuring features are built according to specifications
  • Support the launch planning for new features, including documentation and internal communication
  • Assist in monitoring key metrics and gathering user feedback post-launch to inform continuous improvement
  • Ensure that delivered features comply with appropriate organizational standards and quality guidelines
  • Manage day-to-day operational needs related to product features and initiatives
  • Act as a key communicator within the immediate product team, ensuring clarity on feature goals and progress
  • Support stakeholder management by preparing updates and assisting in communication with internal teams
  • Collaborate effectively with multidisciplinary teams (service design, development, business) to ensure shared understanding
  • Document and disseminate product information clearly and concisely
  • Assist in translating product strategy into a tangible roadmap for specific features or smaller initiatives
  • Contribute insights and analysis to support the definition of product vision, strategy, and roadmap for specific features or components
  • Other related responsibilities


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