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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education

Description

The Learning Solutions & Program Integration Supervisor is accountable for the planning, development, implementation and oversight of a full-scale learning program and systems for Fleet & Facilities Services Branch. You will provide advisory and liaison services for training related to the School of Business, OH&S, Enviso and other corporation-wide training requirements and opportunities.  In addition you will oversee a team of training specialists accountable to support the delivery of training related to Fleet & Facilities programs/systems, facility maintenance requirements, equipment and standards.

What will you do?

  • Oversee competency-based training for trades personnel and maintain the Fleet & Facilities training program
  • Collaborate with operations managers to support safe service delivery, resolve issues, and ensure workforce requirements are met
  • Supervise and mentor a team of training specialists responsible for delivering training on Fleet & Facilities programs, systems, equipment, and standards
  • Develop comprehensive training strategies and detailed implementation plans, especially for the introduction of new equipment
  • Provide expert advisory and liaison services for training related to the School of Business, OH&S, Enviso, and other corporate training initiatives
  • Conduct consultations and collaborate with internal stakeholders and subject matter experts to identify training needs and solutions
  • Implement thorough needs assessments and develop evaluations to measure training effectiveness and return on investment, including data analysis and reporting
  • Create frameworks, tools, and standards to ensure consistent and high-quality training delivery
  • Ensure the quality of training content and instructional methods are effective and engaging
  • Manage and optimize the learning/training management system(s)
  • Develop and manage the training budget for the Fleet & Facilities Services Branch
  • Research and implement new, innovative learning methodologies and oversee in-house learning facilities and equipment
  • Actively participate in developing branch strategies aligned with corporate goals
  • Ensure training standards are established, support processes are effective, and internal audits/quality checks are conducted
  • Provide ongoing coaching, feedback, and support to staff to enhance communication, problem-solving, and integration
  • Facilitate issue and conflict resolution within the training team


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