Description
The Digital Services team is the heartbeat of the City of Edmonton's digital presence, managing critical systems like the OneCity intranet and the public-facing Edmonton.ca website. As a Web Content Coordinator, you will play a vital role in shaping how the City connects with the community by overseeing content creation and quality assurance. Reporting to the Team Lead of Web Authoring and Quality Assurance, you will ensure our digital products are functional, accessible, and user-friendly. You will act as a bridge between technical requirements and business needs, transforming complex information into seamless digital experiences. This is an opportunity to contribute to a high-performing team dedicated to enhancing the user experience for all website visitors. Join us in maintaining a high level of digital quality that fosters engagement and transparent communication.
What will you do?
Review work requests regularly to confirm alignment with City standards, ensuring clarity, organization, proper formatting and adherence to visual identity standards
Build and update web pages using the City's Content Management System (CMS), ensuring they are functional, user-friendly and accessible
Support website quality assurance and content workflow processes by ensuring the accuracy, consistency and accessibility of web content, and by identifying and resolving content issues
Ensure web content adheres to established City standards, style guides, and accessibility requirements
Consult with clients and communications to establish web page goals, create calls to action and ensure logical content flow
Assist in reviews of website content, including content inventories and audits, and consults with Digital Strategists to provide recommendations
Assist in building and supporting digital tools, such as maps, online forms and other tools
Assist in preparing analytics dashboards or reports
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