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Description
**Job Title: Host/Hostess**
**Location:** [Restaurant Name, City, State]
**Employment Type:** Part-time/Full-time
**About Us:**
[Restaurant Name] is a vibrant and welcoming dining establishment known for its [mention type of cuisine/style, e.g., "authentic Italian cuisine," "contemporary American dishes,” etc.]. Our mission is to provide an exceptional dining experience for every guest, and we are looking for a friendly and organized Host/Hostess to join our team.
**Job Overview:**
As a Host/Hostess at [Restaurant Name], you will be the first point of contact for our guests. Your primary responsibility will be to greet customers with a warm welcome, manage reservations, seat guests in a timely manner, and enhance their overall dining experience. You will play a key role in ensuring that our restaurant runs smoothly and efficiently while maintaining a positive atmosphere.
**Key Responsibilities:**
- Greet incoming guests with a friendly demeanor and a welcoming smile.
- Manage the reservation book and efficiently assign tables based on capacity and guest preferences.
- Maintain an organized waiting list and ensure timely seating for all guests.
- Communicate effectively with kitchen and waitstaff regarding table status and any special requests.
- Provide guests with menus and information about daily specials or promotions.
- Coordinate with the front-of-house team to ensure seamless service and guest satisfaction.
- Manage and address guest inquiries, concerns, or complaints in a professional manner.
- Assist with maintaining cleanliness and organization of the host/hostess area.
- Support the team during busy periods, including assisting servers as needed.
- Uphold the restaurant's standards of service and adhere to health and safety guidelines.
**Qualifications:**
- Previous experience as a Host/Hostess or in a customer service role preferred but not required.
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Friendly and approachable personality with a passion for providing great customer service.
- Ability to remain calm and professional during peak times.
- Flexibility to work evenings, weekends, and holidays as required.
- Basic knowledge of reservation systems and restaurant aesthetics is a plus.
**What We Offer:**
- Competitive salary and tips.
- A dynamic and supportive work environment.
- Opportunities for advancement within the restaurant.
- Employee discounts and perks.
- Flexible scheduling to accommodate your lifestyle.
**How to Apply:**
If you are enthusiastic about hospitality and enjoy creating exceptional experiences for guests, we would love to hear from you! Please submit your resume and a brief cover letter detailing your interest in the position to [email/contact information].
[Restaurant Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Join us in making every guest's visit memorable!
JOB CODE: 1004682Apply on company website