ASSET PROTECTION MANAGER Job Listing at Dollar General in Goodlettsville, TN (Job ID 2025-345945)

Description

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:

General Summary:

The Asset Protection Manager will fortify regions with expanded High Shrink Action Plan (HSAP) Stores. Their key efforts are to reduce shortage and increase profitability through proactive training mediums, standardized audits, action planning and the resolution of internal and external investigations.

The Asset Protection Manager will be the primary subject matter expert in regards to the training, auditing, and investigatory needs of Dollar General. Their key efforts are to reduce shrinkage and increase profitability through proactive training mediums, standardized audits and the resolution of internal and external investigations.

Market Fortification

• Provide AP support to high shrink regions as directed by supervisor in conjunction with existing AP and Store Operations leadership.
• Act as subject matter expert on all store systems related to inventory management and associated functions that can cause shrink (examples include POS systems, inventory build, cash management, loss prevention, and operations policies), as well as physical security.
• Provide routine reporting on progress and opportunities within designated stores

     Training

• Conduct shrink awareness and loss prevention training to the retail store group, including all district managers, store management, and store associates.
• Assist in the development and execution of training mediums to promote store shrink prevention awareness.
• Conduct the High Shrink Action Plan Training Activity for Store Managers new to the HSAP Program.
• Implement and manage the company's High Shrink Action Plan (HSAP) Program within designated stores.

Audits

• Perform shrink and compliance audits; report results and make recommendations to the retail management group and store personnel.
• Utilize audit results within designated areas of responsibility to focus training efforts to decrease shrink risk and increase compliance to company policies.

Analysis

• Understand, implement and utilize exception-based reporting to identify potential loss issues; investigate issues, and resolve whether the exceptions are training or integrity based.
• Utilize department reports to identify loss trends and react to them appropriately.
• Monitor stores' compliance with established policies and procedures through various reporting vehicles and respond as needed to identify and resolve training or integrity issues.
• Analyze and investigate inventory shrinkage; determine causes and actively participate in initiatives to resolve and correct store level issues

Investigations

• Actively investigate any/all concerns related to suspicious losses to determine situational facts; conduct interviews with all parties involved and resolve internal theft matters. 
• Conduct internal investigations when warranted and submit written reports for each investigation to follow established guidelines. Formulate recommendations to avoid future losses and communicate those to the appropriate parties.
• Serve as a liaison with law enforcement to recover merchandise or cash, prosecute cases, and facilitate restitution when warranted.

Physical Security

• Be the subject matter expert for all physical security programs and processes within the retail store group. This would include expertise in all physical alarm systems, CCTV, and the supporting programs of each. Be aware of prototypical standards and ensure all related tools are properly placed and scoped in all stores (existing and new).

Knowledge, Skills and Abilities (KSAs):

• Demonstrate effective oral and written communication skills.
• Demonstrate ability to facilitate group training sessions (competent public speaking skills)
• Analytical skills are sufficient to conduct research, determine relevance of information, and interpret meaning.
• Investigation, interview and interrogation skills (Wicklander & Zulawski or Reid Training required – CFI preferred).
• Financial analysis skills sufficient to interpret operating statements and other financial data.
• Basic computer proficiency with applications such as Microsoft Office.
• Familiarity with exception-based reporting (EBR) software applications (end-user use).

Work Experience and/or Education:

• Progressive experience in a retail loss prevention position(s).
• Bachelor's degree preferred.
• Retail operations experience preferred.
• Three + years of multi-store experience required.

Note: This position requires weekly travel in a company-provided vehicle and extensive overnight travel (40- 60%) a current driver's license and an acceptable driving history is required.