Description
Duties & Responsibilities: What major responsibilities does this position have and what percentage of time is spent
on completing them? (Typically 5 – 7)
▪ Training Preparation & Logistics
o Prepare comprehensive orientation materials and participant resources for new fleet drivers
o Coordinate classroom setup to ensure the training room meets established standards for
comfort, visibility, and functionality
o Procure, organize, and distribute all participant materials, including guides, booklets, and
handouts
o Arrange and coordinate session logistics, including technology setup, catering/meals, and
audio-visual equipment
o Develop and maintain detailed session schedules and attendance documentation
25%
▪ Training Delivery & Facilitation
o Deliver engaging, interactive orientation sessions that communicate company policies,
procedures, and safety protocols
o Facilitate learning using varied instructional methods, including presentations, discussions,
hands-on activities, and Q&A
o Maintain appropriate pacing to ensure participant comprehension and engagement
o Monitor participant understanding through observation, questioning, and assessment
techniques
o Establish a professional, inclusive, and welcoming learning environment
o Address participant questions and concerns with clarity and subject matter expertise
o Demonstrate professionalism aligned with company culture and expectations
35%
▪ Post-Session Administration & Follow-Up
o Submit training completion records and attendance documentation through the Luma
platform in a timely manner
o Conduct post-session facility cleanup and room reset in preparation for future training events
o Track new hire progress throughout the onboarding process within the Luma system
o Conduct follow-up communications with Safety Supervisors and Trainees to ensure
completion of required signoffs and learning modules
o Identify and escalate training completion delays, discrepancies, or concerns to the appropriate
Safety Supervisor
o Maintain accurate and detailed documentation of trainee progress and milestones
20%
This job description represents an overview of the responsibilities for the above referenced position and is not intended
to represent a comprehensive list of responsibilities; an employee should perform all duties as assigned by his/her
supervisor.
▪ Ongoing Training Tracking (Non-Facilitation Days)
o Monitor and track onboarding and training requirements for participants who attended
assigned orientation sessions
o Maintain ongoing compliance records and ensure training data accuracy
o Collaborate with HR, Operations, Fleet, and Site teams to resolve training gaps or
documentation issues
o Support continuous improvement efforts by identifying trends or recurring onboarding
challenges
20%
Knowledge, Skills and Abilities (KSAs): What KSAs are required to perform this job?
▪ Knowledge of adult learning principles and effective training facilitation techniques
▪ Strong verbal, written, and presentation communication skills
▪ Ability to engage diverse audiences and manage classroom dynamics
▪ High level of organization with strong attention to detail and documentation accuracy
▪ Proficiency in using learning management systems and training tracking platforms (e.g., Luma)
▪ Ability to prioritize tasks and manage multiple onboarding timelines concurrently
▪ Strong problem-solving skills with the ability to escalate issues appropriately
▪ Proficiency with classroom technology and audio-visual equipment
Work Experience &/or Education: What are the minimum education and/or experience requirements necessary to
perform this job?
▪ High school diploma or equivalent required
▪ Previous experience facilitating training, orientation, or instructional sessions preferred
▪ Experience in safety, operations, fleet, or transportation environments preferred
▪ Experience using learning management systems or training tracking platforms strongly preferred
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