Description
The Warehouse Supervisor II supervises the timely receipt, stocking, order filling, or shipment of merchandise. May supervise employees who operate rolling stock equipment and/or automated equipment.
Job Responsibility
• Reviews WMS reports; notifies WMS personnel regarding shutdowns or other WMS failures.
• Utilizes Standard Operating Procedures to resolve and correct problems; communicates issues to Inbound/Outbound Manager.
• Reviews reports to determine daily department staffing levels; reviews staffing plan with Inbound/Outbound Manager.
• Develops continuity in utilization of Labor Transfer pay program.
• Conducts weekly and monthly staffing review with Inbound/Outbound Manager.
• Partners with Training Department to monitor new employee development tracking.
• Plans daily production goals.
• Utilizes Productivity Improvement Plan process to identify improvement areas.
• Reviews quality measurements and reports status to Inbound/Outbound Manager.
• Maintains employee records on a daily basis.
• Supports safety programs to reduce or eliminate employee injuries.
• Conducts annual employee reviews and merit increase evaluations.
• Interviews and selects candidates for employment in partnership with Human Resources department.
• Performs counseling sessions and is empowered to dismiss employees in applicable situations.
Job Qualifications
• Understanding of inventory accounting.
• Knowledge of specific inbound or outbound functions within the distribution center.
• Strong attention to detail
• Demonstrated skills necessary to assist employees in conflict resolution and one-to-one communication.
• Good oral and written communication skills to include interviewing skills.
• Computer skills: warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
Working Conditions
• Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
• Exposure to changing climatic conditions.
• Exposure to dust, lighting and noise.
• Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees when necessary.
Education/Experience
• Automated distribution center experience preferred.
• Two or more years of supervisory experience.
• Warehouse Management System (WMS) experience preferred.
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