Customer Succes Representative Job Listing at Flex in Littleton, MA (Job ID WD200654)

Description

Job Posting Start Date 05-13-2025 Job Posting End Date 05-30-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary

The Office Administrator will be based on Littleton, MA and manages  assigned accounts to meet revenue targets across customer base while directing field sales operations to maximize sales and profit objectives

What a typical day look like:

· Implements and monitors business goals, operating plans and budgets for top line sales, gross profit growth, and long-term growth.

· Implements processes and procedures which facilitate organizational growth and profit objectives.

· Monitors sales levels for assigned region and targets areas for improvement.

· Reviews business plans and YTD performance with management.

· Provides coaching to team members and may make sales calls jointly to ensure optimum customer relationships.

· Provides leadership and management direction to assigned territory and sales support staff to include hiring, managing employee performance, training, and salary administration.

· Communicate value-added capabilities and services to customers.

· Establishes and coordinates weekly meetings for opportunity, registration and design reviews including quarterly business reviews with sales management.

The experience we're looking to add to our team:

• Ability to read, analyze, and interpret the most complex documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Fluency in English and Spanish. Process orientated.
• Supply chain, ERP system knowledge Experience in people management role
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to Massachusetts) $82,600.00 USD - $113,600.00 USD Annual Job Category Sales - Marketing - Account Mgmt

Is Sponsorship Available?

NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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