Quality Manager Job Listing at Flex in Shenzhen, Guangdong (Job ID WD233321)

Description

Axiom builds the digital and electrical infrastructure powering the AI era. We design, build and deploy integrated power, thermal and compute solutions that help data centers, utilities and innovators scale faster, operate more efficiently and meet growing demand.

Built on decades of manufacturing expertise, global operations and a proven ability to deliver complex systems at scale, Axiom combines innovation with real-world execution. We're helping close the gap between what the future demands and what the world can deliver.

At Axiom, you'll take on meaningful challenges, be trusted with real responsibility, and work alongside people who value candor, collaboration, and continuous learning.

The Quality Manger reports to the Global Production Quality Lead.

What a typical day looks like:

1. Monitor, analyze, and report key quality performance indicators, including IQC, Yield, OBA, ORT, field returns, RMA turnaround time (TAT), and customer satisfaction metrics to identify trends and improvement opportunities.

2. Drive continuous improvement initiatives across global manufacturing sites in alignment with customer feedback, quality performance data, cross-site learnings, and Global Quality leadership direction.

3. Support customer audits, quality assessments, and inspections, including preparation of audit materials, responses, corrective actions, and closure activities.

4. Prepare and present quality performance reports, KPIs, and improvement project updates to senior management and key stakeholders.

5. Lead risk assessments and proactively identify customer quality risks while implementing effective mitigation strategies.

6. Drive preventive quality initiatives to eliminate potential issues before they impact customers, production performance, or result in excessive scrap and rework.

7. Collaborate with manufacturing, engineering, supplier quality, program management, and customer teams to resolve quality issues and improve customer satisfaction.

8. Analyze customer complaints, RMA trends, failure analysis results, and corrective action effectiveness to identify systemic improvement opportunities

9. Promote best-practice sharing and standardization across sites to improve operational excellence and quality performance.

10. Provide leadership and guidance to site quality teams in driving CAPA execution, root cause analysis, and sustainable corrective actions.

11. Support customer QBRs, quality reviews, and escalation management activities while maintaining strong customer relationships.

The experience we're looking to add to our team:

1. Bachelor's degree or above in Engineering, Quality Management, Manufacturing, or a related discipline.

2. Minimum of 10 years of experience in process quality, customer quality, or manufacturing quality management.

3. Strong verbal and written English communication skills, with the ability to collaborate effectively with cross-functional and global teams.

4. Proven experience in quality management within PCBA, FATP, SMT, and ODM manufacturing environments. Experience with power modules or power supply products is highly preferred.

5. Strong understanding of manufacturing quality systems, customer quality requirements, and continuous improvement methodologies.

6. Demonstrated leadership skills with the ability to influence stakeholders and drive quality improvements across multiple manufacturing sites.

7. Preferred certification: Lean Six Sigma Yellow Belt or equivalent quality improvement certification.

What you'll receive for the great work you provide:

• Social Insurance

• housing fund

• PTO

Axiom is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Axiom, you must complete the application process first).