Description
Position Overview:
To plan, develop, organize, and monitor the overall profit and operations of the assigned regional territories. Provide the highest quality service and work with customers to ensure complete satisfaction, and ensuring all work performed adheres to working in a safe and professional manner. Maintain group profit/loss statement in accordance with corporate margin guidelines. Manage branch personnel, communicate with elevator leadership, and recruit personnel continually. Assist region with projects, personnel, safety, training, and development. Assist the Subject Matter Expert with facilitating course development and conduct training for Operations personnel. Strive for continual improvement in sales and marketing. Incorporate and practice HCSG 5 Marks - Safety, Integrity, Efficiency, Legacy, Respect - in all aspects of job performance.
Job Duties and Responsibilities:
- Support and monitor assigned region for development and profitability goals
- Support projects within region
- Support regional training and development operations
- Assist with personnel needs (recruit, hire, termination, discipline, etc)
- Develop and maintain group profitability to the highest level
- Develop new customer relationships and maintain existing relationships
- Conduct operations meetings for regional personnel
- Attend trade shows, seminars, meetings, and trainings to present Elevator products
- Attend classes with quality and training as required for professional and branch development
- Direct division personnel in following corporate programs, directives, and policies
- Adhere to all company policies including safety, appearance, and customer service
Hoist & Crane Service Group offers training for all employees, competitive wages, and benefits packages including: Medical Dental Vision coverage Long and short-term disability 401K Mechanics are also eligible for our annual Team Incentive Bonus and tablets, cell phones, and company trucks are available.
Required Qualifications:
- Bachelor's degree or equivalent experience required
- 5 years of elevator industry required with mid-level management experience
- Solid leadership, effective team building, strong communication and presentations skills to effectively develop relationships with internal and external entities.
- Strong sales and financial acumen, customer focus and an active leader in sales programs
- Elevator certifications and industry recognition is preferred (CET, QEI, etc)
- Computer proficient
- Demonstrate respect for all individuals
- Must be able to pass Drug/alcohol screening and background check
- Able to gain technical knowledge and terminology
- Planning/Organizing
- Time management
- Problem solving
- Able to work independently and as a team
- Proven ability to communicate written /verbal
Preferred Qualifications:
- Elevator knowledge
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