Description
QA Specialist - Remote
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a QA Specialist to join our People Assurance team. This position is Remote and provides a is a fantastic opportunity to grow a versatile career in Quality Assurance.
Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages workforces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people. Intertek Wisetail provides a custom branded training and communication platform built to engage today's workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The QA Specialist is responsible for assuring the quality of our food safety, workplace safety and human resources courseware. This role helps to drive continuous improvement in our processes, documentation, and products and works collaboratively across the team.
Shift/Schedule: Full time position typically 8AM - 5PM Monday
The base wage or salary range for this position is $45,000 - $56,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
ESSENTIAL JOB DUTIES AND RESPONSIBLITIES
Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following:
- Review all courseware prior to delivery for any production related errors.
- Ensure grammar and spelling are correct.
- Ensure that the images, text, videos and audio files are in the correct places.
- Ensure translated materials are accurate between the text and audio.
- Ensure courses look and sound consistent and professional.
- Ensure each course registers an accurate training record in the Alchemy Platforms.
- Write effective and concise bug tickets describing any issues discovered.
- Manage ongoing deadlines and tasks efficiently.
- Assist in creating and detailing new testing protocols as required.
- Manage and maintain the Creative Team's SharePoint sites.
- Research and develop informational PowerPoint presentations on competitors to share with internal stakeholders.
- Able to fill in for the Quality Assurance Manager for PTO and absences if needed.
- Site and translation glossary maintenance as needed.
- Other duties as assigned.
- ESSENTIAL RQUIREMENTS AND QUALIFICATIONS
- Some college education or equivalent work experience
- Native-level English proficiency
- Detail-oriented
- Good analytical and problem-solving skills
- Willingness to become proficient in proprietary software
- Experience with desktop computer environments
- Ability to communicate positively and professionally with all internal and external stakeholders
- Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
- Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
- Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
- Ability to communicate and interact effectively in verbal written and presentation formats
- Must possess the fundamental technical and administrative skills required to perform the job duties
Must be customer focused and quality driven
Ability to travel as business needs dictate - less than 5%
- PREFERRED REQUIREMENTS AND QUALIFICATIONS
Bachelor's degree or equivalent
Proficiency with Microsoft Office applications and digital tools used for project management, scheduling, etc.
Experience with content QA and proofreading
Knowledge of industry regulations and standards
Fluency in languages other than English
Excellent written and verbal communication
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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