Description
Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Claims Customer Service Advocate I to work at a premier organization in Myrtle Beach. We're here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We'll help you get where you want to be.
Salary/Pay Rate/Compensation:
$17.75/hour pay-rate + $5.36 H&W
Why you should apply to be Claims Customer Service Advocate I:
- Enjoy the stability and growth opportunities within a premier organization.
- Work in a supportive and collaborative office environment that values your contributions.
- Benefit from a role that offers a chance to enhance your customer service skills in the healthcare industry.
- Gain experience in claims processing and appeals, setting the stage for career advancement.
What's a typical day as Claims Customer Service Advocate I? You'll be:
- Responding to routine inquiries via written and telephone communications, ensuring compliance with contract standards and objectives for timeliness, productivity, and quality.
- Examining and processing claims and non-medical appeals according to business regulations and internal standards, while accurately documenting inquiries.
- Identifying complex complaints and inquiries that require escalation to a lead or manager for resolution, and reporting suspected fraudulent activities to the appropriate departments.
This job might be an outstanding fit if you:
- Have a High School Diploma or equivalent, with 1 year of experience in claims/appeals processing, customer service, or a related support area; or possess a Bachelor's Degree in lieu of work experience.
- Demonstrate strong verbal and written communication skills, along with excellent customer service abilities.
- Are proficient in Microsoft Office and have basic business math skills, with the ability to handle confidential information with discretion.
What happens next
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Claims Customer Service Advocate I today!
#GRACE
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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