Credit and Collections Specialist Job Listing at Kelly Services in Windsor, CT (Job ID 9563923)

Description

Job Summary:
We are seeking a highly motivated and experienced Collections Specialist to join our team on a temporary basis. As a Collections Specialist, you will be responsible for managing a portfolio of accounts, ensuring timely collection of invoices, and maintaining strong customer relationships. This is a contract position that will last at least through December 2024. The role requires a strong sense of urgency, excellent communication skills, and the ability to handle a high volume of calls. This is an on-site position located in Windsor, CT 06095.

Job Specifications:
- Job Type: Temporary – through the end of the year
- Role: Business to Business Credit and Collections Specialist
- Location: Windsor, CT 06095
- Pay Rate: $30-40/hr. depending on experience
- Shift: Monday to Friday, 8-hour shifts with ½ hour lunch (typically 8-9am start)

Roles and Responsibilities:
- We have around 400 AR accounts currently on our aging report, amount range from $500 to $500K
- Business to business collections
- Maintain quality targets and achieve consistent improvement in department results
- Ensure timely collection of invoices and posting of payments (Cash Applications)
- Communicate credit hold status to the department/site
- We use credit safe software to evaluate credit worthiness, amount >$50K must be approve by Controller
- Provide daily updates to management on collection results
- Review and document write-offs and miscellaneous credits
- Maintain customer relationships by responding timely and accurately to inquiries and requests
- Collaborate with team members to effectively collect outstanding accounts
- Coordinate issue resolution with other departments to improve productivity and efficiency
- Oversee invoicing and cash application related requests
- Support special projects as assigned
- Perform other related duties as assigned

Qualifications & Skills:
-  At least 2 years of Business to Business Collections experience and strong Excel skills - 2+ years of experience in collections and cash application, preferably in a manufacturing organization
- Ability to analyze, resolve, and communicate problems effectively
- Strong Excel skills
- Ability to meet Minimum of 30-40 calls per day to collect funds
- Prior experience with credit holds / releases
- Experience with cash applications
- Attention to detail and strong follow-up skills
- Team player with excellent written and verbal communication skills
- Strong organizational and planning abilities with the ability to multitask and prioritize
- Proficient in Microsoft Office software, particularly advanced knowledge of Excel
- Knowledge of Baan software or similar ERP

Opportunities:
- Opportunity to work in a collaborative and supportive environment
- Chance to contribute to the improvement of aging receivables and meet targeted goals
- Exposure to a diverse portfolio of accounts


If you are a motivated Collections Specialist with a strong track record in collections and cash application, we encourage you to apply for this exciting opportunity. Join our team and make a significant impact on our accounts receivable department. Apply now!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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