Customer service Representative Job Listing at Kelly Services in Santa Ana, CA (Job ID 9382038)

Description

Join the Kelly® Professional & Industrial team as a Customer Services Representative for our client Johnson & Johnson in Santa Ana, CA. We have Immediate positions available now for qualified candidates!

Customer Services Representative will partner with the field sales organization to serve our most important customers. The successful customer advocates will work to ensure the field sales organization can improve their time in the field engaging customers.

Project Length: 2 years.

Compensation: $20.00

MUST be located near Santa Ana, CA - May occasionally need to be in office for team meetings

What's a typical day as a Customer Services Representative ? You'll be:

• Providing outstanding customer support and Sales team's needs.
• Process orders and inquiries received by phone, fax, email, and Ecommerce platforms
• You will promote our products and advise our customers of availability and inventory status
• Assist the sales team with account inquiries involving product quality.
• Efficiently maintain customer account and billing information

This job might be an outstanding fit if you:

• Previous Call Center or Customer Service experience
• Have previous experience working in the Medical Device field
• Can Perform Data Entry (previous experience a plus)
• Typing 50 words per minute
• Must have strong phone presence and comfortable working on the phone for duration of shift
• Possess a strong multi-tasking ability
• Proficient in MS Office Suite.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

 Apply on company website