Marketing Analyst - Omni-Channel Design Job Listing at Kelly Services in San Francisco, CA (Job ID US3599601_BH9958053)

Description

Title: Omni-Channel Design Specialist
Contract Duration: Until March 2026
Contract Type: W2 under Staffing Supplier
Pay Rate: up to $61.15/h
Start Date: As soon as possible
Location: Primarily remote, with some on-site requirements at client's corporate office (San Francisco, CA) and infrequent merchant travel (less than once per quarter)
Visa Sponsorship: Not provided
Executive Summary
We are seeking a strategic, resourceful, and high-performing Omni-Channel Loyalty Signage Design Specialist to join our client's Digital Ordering team. In this role, you will be responsible for designing and producing in-store signage for partner merchants, as well as conducting tests to support the launch and scaling of client's loyalty program. You will work closely with restaurants nationwide to understand business needs, provide tailored product support, gather recurring feedback, and optimize merchant experiences.
Key Responsibilities

• Design and produce compelling in-store signage for partner restaurants using Figma and other design tools
• Collaborate directly with restaurant partners to gather business requirements and tailor solutions
• Conduct product tests at partner stores to facilitate onboarding and successful loyalty program adoption
• Maintain regular check-ins with merchants to gather product feedback and support ongoing business optimization
• Serve as a liaison between merchants and internal teams to communicate feedback, minimize churn risks, and enhance product usage
• Manage project workflows within Salesforce, Slack, and Google Workspace
• Support occasional onsite requirements at offices and rare travel to merchant locations (less than once per quarter)

Skills & Qualifications

• Bachelor's degree or higher, or equivalent work experience
• 2–4+ years of professional experience with demonstrated increasing responsibilities
• Proficiency with Figma and other industry-standard design tools
• Excellent written and verbal communication skills
• Comfortable working with technical products and hardware
• Experience using Salesforce, Slack, and Google Workspace
• Highly organized, detail-oriented, and proactive problem solver

Nice to Have

• Prior experience designing for the restaurant or retail sector
• Background in loyalty programs or customer experience initiatives

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what's next with Kelly®.

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website