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Company: Kelly Services
Location: Jacksonville, FL
Career Level: Mid-Senior Level
Industries: Recruitment Agency, Staffing, Job Board

Description

Operations Supervisor

Location: Johnson & Johnson Vision – Jacksonville, Florida (Deerwood/Baymeadows area)
Employment Type: Full-time, Salary-Exempt
Compensation: $72,000 per year + full benefits
Travel Requirement: Approximately 20% (valid driver's license required)

Position Summary
We are seeking a highly skilled Operations Supervisor to lead Lean implementation, quality initiatives, and continuous improvement efforts across RMW and Distribution operations. This is a contract position for Kelly Services with assignment at Johnson and Johnson Vision. This role plays a key part in supporting operational excellence, optimizing processes, and fostering a culture of accountability and data-driven improvement.

Key Responsibilities
• Coordinate Lean and continuous improvement initiatives across RMW and Distribution teams
• Collect operational data to identify trends, support decisions, and present metrics in meaningful formats
• Implement and monitor quality improvement plans; analyze trends from incident reports and drive corrective actions
• Collaborate closely with distribution teams to identify and act on improvement opportunities
• Provide ongoing Lean training, support, and best practice sharing with cross-functional stakeholders
• Create dashboards and custom reports to support operational performance and cost-saving goals
• Maintain high volumes of professional communication (email, phone, instant messaging)
• Ensure full compliance with customer and internal quality standards
• Support customer process improvement and cost-savings targets

Required Qualifications
• Valid driver's license and willingness to travel ~20%
• 7+ years of relevant experience in Distribution, Manufacturing, or Supply Chain
• Bachelor's degree preferred, or High School Diploma with 10+ years of relevant experience
• Experience and working knowledge of:
Six Sigma methodologies (process analysis, improvement, and control)
ISO 9000/9001 quality standards
SAP (including reporting tools and warehouse management functions)
• Proficiency in Microsoft Excel (pivot tables, dashboards, data modeling, and advanced formulas)
• Strong analytical, organizational, and communication skills
• Ability to work independently and manage multiple priorities

Benefits
• Full medical, dental, and vision insurance
• Three (3) weeks of paid vacation
• Ten (10) paid company holidays
• Eligibility to enroll in benefits within 30 days of start date
• Professional development and certification support
• Career advancement opportunities in a Lean-focused environment

Preferred Backgrounds & Industries
• Medical devices or pharmaceutical distribution
• Semiconductor, aerospace, or automotive manufacturing
• Third-party logistics (3PL) and fulfillment operations
• Lean-centric manufacturing or regulated supply chains

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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