Returns Representative Job Listing at Kelly Services in Farmington, CT (Job ID US3594018_BH9936021)

Description

Now Hiring: Material Handling Specialist / Returns Representative
Location: On-Site
Pay Range: $20/hr
Hours: Monday-Friday- 7:30am – 4pm or 8am – 4:30pm Position Overview:
We are seeking a detail-oriented and dependable Material Handling Specialist / Returns Representative to join our team. In this dual-role position, you will support both material handling and returns operations, playing a key role in maintaining efficient inventory control and managing returned parts.
This is a hands-on, on-site position requiring strong communication, organization, and the ability to work independently. Key Responsibilities:

• Open, review, and evaluate all part returns promptly.
• Inspect returned items for defects, usage, or misuse.
• Determine accurate disposition of returned items (restock, return to vendor, or scrap).
• Professionally repackage parts being returned to stock.
• Process customer returns and issue credits as appropriate.
• Follow up with vendors regarding returns and ensure timely receipt of credits.
• Communicate effectively with customers regarding return inquiries or issues.
• Monitor trends in defective returns and report patterns to Spare Parts Management, Quality, and Service departments.
• Assist with general material handling duties, including lifting and moving items up to 50 lbs.
• Perform other duties as assigned by management.

Qualifications:

• High school diploma or equivalent required.
• Experience in material management, inventory control, or similar field preferred.
• Strong organizational skills and ability to work independently.
• Proficient in Microsoft Excel and Word.
• SAP experience is a plus.
• Ability to lift items up to 50 lbs.
• Professional and clear communication skills.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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