Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Android and iOS SDK Integration Senior Specialist Job Description SummaryThe Mastercard Digital Enablement Service (MDES) team is seeking a proactive and technically proficient SDK Implementation Support Engineer to join our growing mobile solutions team. This individual will be responsible for assisting clients and internal teams with the seamless integration of our Android and iOS SDKs. The ideal candidate has hands-on experience with mobile app development, a deep understanding of how SDKs function within mobile ecosystems and excels in communication and collaboration.
Role
• Provide expert technical support and guidance to clients and internal stakeholders on integrating and troubleshooting Android and iOS SDKs.
• Act as a technical liaison between clients and internal development teams.
• Work closely with product, engineering, and QA teams to ensure successful SDK adoption and usage.
• Debug and resolve integration issues, escalations, and edge cases across mobile platforms.
• Create and maintain integration guides, sample code, FAQs, and other support documentation.
• Conduct technical walkthroughs and knowledge transfer sessions with client development teams.
• Test SDK functionality within real-world app environments to ensure reliability and ease of use.
• Go the extra mile to ensure clients' technical needs are met with high-quality support and care.
• Actively contribute to continuous improvement of SDKs based on customer feedback and usage data.
• Collaborate cross-functionally to influence SDK roadmap based on client needs and technical insights.
All About You
Essential knowledge, skills & attributes
• 3+ years of hands-on experience in Android (Java/Kotlin) and iOS (Swift/Objective-C) development.
• Strong understanding of mobile SDK architecture, lifecycle, and integration best practices.
• Solid experience with tools such as Android Studio, Xcode, Gradle, CocoaPods, and other SDK integration frameworks.
• Excellent problem-solving skills and the ability to debug complex issues across platforms.
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proven ability to work collaboratively in a team-oriented environment.
• Self-starter with a proactive attitude and a passion for delivering high-quality solutions.
• Demonstrated willingness to go above and beyond to ensure success.
• Strong team player with a passion for delivering high-quality technical support.
Preferred Qualifications:
• Experience working with third-party SDKs and APIs.
• Familiarity with REST APIs, mobile analytics, and backend systems.
• Familiarity with CI/CD pipelines and mobile app deployment processes.
• Knowledge of mobile app analytics, crash reporting, and performance monitoring tools.
• Experience in customer-facing technical support or developer advocacy roles.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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