Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Business Development Account Manager, Mastercard Direct Services, Africa [Career Level 5 – Director]Overview
Mastercard Direct Services “MCDS” is a dynamic B2B sales unit covering small to medium sized customers across the Eastern Europe, Middle East and Africa region. This role specifically focused on our customers in Africa -- a mix of financial institutions, payment service providers and fintechs. The MCDS model is fast growth, delivered through efficient and effective remote account development and management.
• Are you looking to develop your business and sales skills at a global payments technology leader?
• Are you able to identify customer needs and create solutions to meet them?
• Do you have a strong sales mindset and can-do attitude?
We are looking for high achievers who embody excellent business judgment, leadership, and financial savviness to join our team. As an MCDS sales lead for the Africa Division, you will manage a broad set of customers, generate and close sales leads, and solve customer challenges. This role requires a self-motivated and efficient individual with strong organizational and detail orientation skills.
Monthly travel is anticipated.
Location: Casablanca, Morocco.
Responsibilities
• Operates as primary relationship lead for customers from multiple segments, including banks, processors, payment service providers & fintechs
• Sets sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals including market share, volume and revenue
• Responsible for driving revenue, product sales, market share and other strategic and operational KPIs
• Manages day-to-day work & establishes effective communication and relationships with senior decision makers within client
• Works to identify opportunities and customer needs, generates sales pipeline and drives closure of business opportunities
• Works cross functionally with product and business development, marketing, operations and delivery to identify opportunities, design and execute targeted customer focused proposals
• Develops financial modelling and business cases for identified opportunities
• Manages post-sales account management duties as the day-to-day contact person for the account
• Delivers customer quarterly business reviews
All About You
• Highly motivated individual, with the ability to seamlessly juggle multiple priorities
• Execution-oriented and results-oriented, with a strong sense of urgency
• Payments industry experience is a strong plus
• Strong excel (financial modeling) and powerpoint skills
• Proficient communicator: able to deliver great presentations, write crisp emails and has a great phone manner
• Demonstrates learning agility through quickly establishing credibility in a new subject matter or vertical
• Always acts with integrity
• Fluent knowledge (both written and spoken) of English, French is a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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