Director, Financial Inclusion Solutions Job Listing at Mastercard in London, England (Job ID R-254234)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Financial Inclusion Solutions Job Title: Director, Financial Inclusion Solutions
Location: London
Reports to: Global Lead, Inclusive Solutions

Organization: Consumer Solutions
Mastercard's Focus on Financial Inclusion
At Mastercard, financial inclusion is a strategic imperative embedded in our global growth agenda. We have a goal of connecting 1 billion people to the digital economy by 2025. Our approach is outcomes-driven—leveraging scalable partnerships, inclusive product design, and data-powered innovation to unlock access to credit, payments, and identity. From enabling lower-cost card solutions to advancing inclusive credit scoring models, we're not just expanding access—we're building commercially sustainable pathways to economic participation.

Role Overview
We're looking for a visionary and execution-oriented Director to lead our Financial Inclusion Acceleration & Digital Enablement agenda. This role will shape and scale interventions to optimize portfolios that serve the underbanked segment and accelerate their digital transformation, advancing Mastercard's mission to drive financial inclusion with purpose and performance.

Key Responsibilities
• Architect and execute portfolio optimization strategies that unlock growth and deepen engagement across financial inclusion segments.
• Partner with digital product leads (e.g., Tokenization, Digital First, Security solutions) to embed enablement solutions that future-proof FI portfolios and scale strategy across key markets.
• Translate insights into action: track performance, measure ROI, and refine strategies to maximize impact.
• Champion digital innovation and inclusive design across internal and external stakeholder groups.
• Facilitate cross-functional workshops to align on priorities and accelerate execution.
• Stay ahead of fintech and inclusion trends to inform strategy and inspire bold thinking.

Qualifications
• Extensive experience in product, payments or financial services with a strong foundation in core products (debit, credit, prepaid), experience in financial inclusion is a plus.
• Proven ability to lead cross-functional initiatives and deliver measurable outcomes.
• Strong understanding of digital payment infrastructure and enablers (e.g., tokenization, onboarding, authentication).
• Strategic thinker with a bias for action and a track record of scaling solutions.
• Exceptional communication and stakeholder engagement skills.
• Experience in agile environments and digital product management is a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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