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Company: Mastercard
Location: Washington, DC
Career Level: Director
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Security Monitoring and Response Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Overview

The Director of the Mastercard Intelligence Center will lead a global team of analysts to deliver actionable intelligence that protects the enterprise from cyber, physical, and geopolitical threats. This leader will bring strategic vision, executive presence, and deep expertise in intelligence and national security to shape Mastercard's global resilience and strengthen partnerships across government and industry. This position is co-located with the U.S. Secret Service at the Global Investigative Operations Center (GIOC) in Washington, D.C. and Active Secret clearance with the ability to obtain Top Secret is required.

In this role, you will:

• Advance Mastercard's intelligence-driven security initiatives, delivering actionable insights to the Global Fusion Center, the Security Operations Center, fraud teams, executive leadership, and strategic business units.
• Design and manage intelligence programs that integrate physical, cyber, and hybrid threat collection and analysis.
• Produce compelling, concise, and relevant situational awareness reports on emerging and ongoing cyber and geopolitical developments.
• Act as a trusted partner in Mastercard's global network of public-private intelligence sharing relationships, contributing to national and sector-wide resilience.
• Champion innovation in how intelligence is collected, validated, and operationalized using both cutting-edge technologies and deep human expertise.

To be successful in this role, you will bring a mix of technical proficiency, strategic foresight, and an unwavering commitment to protecting people and systems in an interconnected world.

Required:

• Bachelor's or Master's degree in Intelligence Studies, Homeland Security, Cybersecurity, International Relations, or a related field Minimum 5–7 years of relevant experience in threat intelligence analysis, cybersecurity operations, or national security
• Demonstrated ability to produce clear, actionable intelligence products for both technical and executive audiences Strong understanding of threat actor behavior, TTPs, threat actor attribution, cybercrime, and nation-state tradecraft
• Experience conducting OSINT and dark web research, and using threat intelligence platforms (e.g., Recorded Future, ThreatConnect, Replica) and SIEM tools
• Relevant certifications such as CISSP, GIAC (GCTI, GCIA), CEH, or SANS OSINT (SEC487)
• Knowledge of industry recognized security and analysis frameworks (Mitre ATT&CK, Kill Chain, Diamond Model, NIST Incident Response, etc.)
• Intelligence community certifications (e.g., Certified Intelligence Analyst – IALEIA, Intelligence Fundamentals Professional Certification – IFPC)
• Strong communication skills with the ability to distill complex intelligence into strategic insights and executive briefings
• Proven ability to collaborate across cross-functional teams and with external partners, including law enforcement, government, and regulatory stakeholders
• Active or prior government security clearance preferred; eligibility to obtain clearance required

Preferred:

• Experience working within or alongside government, law enforcement, intelligence community, defense contractors, or public-sector fusion centers
• Familiarity with international cybersecurity policy, sanctions regimes, and geopolitical influences on cyber activity
• Awareness of physical security risks and cyber-physical threat convergence (e.g., critical infrastructure, OT/ICS environments)
• Experience contributing to or managing public-private partnerships Executive coursework or participation in strategic foresight initiatives (e.g., Threatcasting, Harvard/Oxford programs)

All About You

• You're a critical thinker with a sharp eye for patterns, anomalies, and strategic risks, and you consistently connect tactical details to enterprise-level impact.
• You operate with a clear sense of mission and urgency, driven by a deep responsibility to protect people, infrastructure, and the integrity of global digital ecosystems.
• You thrive in fast-paced, high-stakes environments, navigating ambiguity with calm, clarity, and confidence.
• You bring strong executive presence, you can brief senior leadership, boards, and government counterparts with clarity, credibility, and impact.
• You're a natural connector and collaborator, skilled at forging trusted partnerships across law enforcement, intelligence agencies, regulators, and internal business units.
• You demonstrate cross-functional influence, working seamlessly with technical teams, operations, risk, legal, and executive stakeholders to align on risk posture and action.
• You value collaboration over competition, and you actively cultivate psychological safety, information sharing, and trust, both internally and externally.
• You bring professional experience in cybersecurity, threat intelligence, crisis response, or national security with government, military, or public-private partnership experience preferred.
• Existing relationships with law enforcement, intelligence, or national security stakeholders are a significant advantage. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Washington, District of Columbia: $159,000 - $265,000 USD


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