Reliability Engineer II Job Listing at Mastercard in Pune, MH (Job ID R-271219)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Reliability Engineer II Overview:
• Review daily changes, prepare the CAB report and discuss the changes in the CAB meeting.
• Develop and execute comprehensive change management plans
• Conduct stakeholder analysis and impact assessments
• Create communication and engagement strategies
• Design and deliver training and enablement programs related to change management.
• Conduct the open houses to educate the program teams on the change management process and policies.
• Identify change risks and implement mitigation strategies
• Monitor adoption metrics and measure change effectiveness
• Support culture transformation initiatives where required
• Align change initiatives with overall business strategy and objectives

Role:
• We are seeking an experienced Change Management Professional to lead and support organizational change initiatives that drive business transformation, technology adoption, and cultural alignment.
• This role will ensure smooth transitions, high stakeholder engagement, and sustainable change outcomes across the organization.
• Regularly interact with Customers and internal partners.
• Partner with Regulator teams.
• Participate in Audits internal and external.

All About you:
• 8+ years of experience in change management or transformation roles.
• Understanding of ITIL standards.
• Experience with communication work, in support of technology and operations efforts.
• Experience in customer support roles, and a sense of urgency to respond to their need for information.
• Track record of effective communication and interpersonal skills
• Strategic thinking, solid decision-making skills.
• Ability to collaborate across teams for the best results on internal and external communications.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website