Senior Technical Program Manager Job Listing at Mastercard in Arlington, VA (Job ID R-246509)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager The Services team is a key differentiator for Mastercard, providing the cutting-edge services that are used by some of the world's largest organizations to make multi-million-dollar decisions and grow their businesses. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

The Advanced Analytics Program is seeking a Senior Technical Program Manager to lead cross-functional technical initiatives in an agile environment. The program is comprised of a rich set of products that provide accurate perspectives on Credit Risk, Portfolio Optimization, and Ad Insights. The ideal candidate is passionate about managing multiple projects, software development, data & analytics and vendor management.

Role:
- Plan, execute, and deliver projects from inception to completion.
- Partner across roles and teams to ensure dependencies and risks are identified, well understood, and managed.
- Partner with Product Managers and Customer Experience Designers to develop a deep understanding of users and use cases and apply that knowledge to all engineering efforts.
- Manage and ensure the timely scoping, design, implementation, and release of complex features.
- Drive innovative improvements to team processes.
- Proactively identify roadblocks and challenges, and brainstorm and execute contingency plans throughout project execution.
- Establish and maintain clarity and visibility of project decisions, expectations, and milestones.
- Ensure high-quality outputs of all project milestones and dependencies
- Mentor junior teammates.
- Guide and drive effective collaboration within all parties needed for project execution.
- Manage internal and external relationships and collaborate with any external vendors part of the project plan.

All About you:
- Experience working closely with engineering and product teams in an agile team environment.
- Experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models across multiple teams.
- Curious mindset and willingness to ask questions to identify solutions to faced challenges.
- Demonstrated experience building relationships and partnering with many teams and roles.
- Enjoys diving deep to understand of the platform's capabilities and underlying technologies.
- Can communicate to executives, peers, and stakeholders with impact, eloquence, and authenticity.
- Customer-centric development approach.
- Passion for analytical / quantitative problem solving.
- Track record of identifying and implementing improvements to team development processes.
**Motivation, creativity, self-direction, and desire to thrive on varying team settings.
- Superior academic record with a degree in Computer Science, Engineering, or related technical field.
- Strong written and verbal English communication skills

Location Requirement: This is a hybrid position based in Mastercard's Arlington, Virginia Tech Hub.

#LI-TE1 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Arlington, Virginia: $108,000 - $181,000 USD

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