Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Services Business Development The Mastercard Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our partners grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.Client verticals for the group include Financial Institutions, Retail & Commerce and Digital Partners, Governments, Acquiring and many others.
Role:
Principal / Vice President level role focused on the Canadian Merchant & Data Partnerships vertical, responsible for leading and driving services revenue across Merchants (across all key verticals: retail, travel, convenience, fuel, restaurants, amongst others) and key strategic Data Partnerships. This role will also be a member of the Canadian Services Leadership team, and as such having a baseline of knowledge about the payments landscape in Canada will be a valuable asset. They will manage and influence a team who works with account teams and clients, and who helps ensure effective delivery of all Data and Services engagements.
Principal, Merchants & Data Partnerships will focus on:
• Collaborating with a dynamic and growing team, you will work with our largest and most important Canadian Merchants and Data Partners to outline, design and help deliver data-driven consulting, marketing and innovation projects to advance their strategies
• You will collaborate with Mastercard's dedicated account teams to align on the key priorities for each Merchant and you will interact directly with the Merchant's management team
• Through this role you will rapidly develop an expertise in all facets of retail payments: from loyalty strategies to innovation management, card operations, digital and mobile payments, artificial intelligence, digitization and automation, data and analytics and card marketing
• Work closely with product management and development services to communicate market needs and develop products that are uniquely suited to address unmet client business needs
• Be the “voice of the customer” – identify new revenue-generating opportunities for Mastercard to create new services & offerings that meet client needs
All About You
• Proven sales leadership with experience driving high-performing teams to sustained revenue growth in a fast-paced, target-intensive environment
• You are intrigued by & understand the unique challenges that Merchants (across verticals) face – and have a keen drive to learn more about how payments (and specifically the Mastercard Services products) could help address them, this role is for you
• Minimum of ten years work experience, of which five years management consulting experience or similar
• Demonstrates expertise, industry & business knowledge within a business context relevant to data, analytics and information consultancy preferably in a Merchants, Retailers or E-commerce environment
• Is knowledgeable in current and possible future policies, practices, trends (including competitors, substitutes, and complementary offerings) and information affecting his / her business and organization
• Track record of a proven value based, consultative sales methodology
• Attains first-hand customer information and uses it to communicate market needs
• Solutions Oriented and Demonstrates Thought Leadership
• Proven ability to set and achieve revenue targets
• Strong interpersonal and client facing skills
• Strong presentation creation and delivery skills
• Strong sales skills including ability to uncover client needs and identify the combination of current off-the-shelf products and custom offerings to meet those needs
• Experience working cross functionally with other sales teams, product management, and development services, operations and legal to identify opportunities, design and deliver projects
• MBA or other advanced degree preferable but not required
• Limited day or overnight travel may be required
• Languages: Fluent English, additional languages highly desirable (French)
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges
Toronto, Canada: $208,000 - $291,000 CADApply on company website