Patient Accounts Specialist - PreVisit (Evening Shift) Job Listing at MedStar Medical Group in Baltimore, MD (Job ID req35167)

Description

General Summary of Position

Full time, evening shift position, Monday - Friday, 11:30am - 8:00pm.  Remote position but candidates must be local to Maryland for computer equipment pick up and training located in Nottingham, MD. 

The Pre-visit team is responsible for providing a positive patient experience by contacting the patients prior to their visit in our facilities to advise of their estimated financial responsibility for the upcoming scheduled service.  Once the patient is contacted, we complete pre-registration, pre-collect, check prior open balances and financial screening as appropriate.  At time of contact for pre-collection, we offer agreeable payment plans, start the Medicaid application process and complete the financial assistance application.  We work closely with the Patient Advocates at each hospital to complete the Medicaid application. We also work closely with Patient Access at all hospitals to collect the time-of-service payment and escalate any financial risk to review.  Our goal is to make the patient's first MedStar experience their best experience.

Job Summary - Pre-registers and pre-collects for services designated CFC responsibility. Maintains a professional and courteous behavior to ensure a positive image within the community served and to promote customer satisfaction.

Minimum Qualifications

Education

• High School Diploma, GED or equivalent required

Experience

• 1-2 years Experience in patient accounting, accounts receivable or related healthcare field required, or an equivalent combination of experience and college education in accounting, finance or healthcare administration required

Knowledge, Skills, and Abilities

• Detailed working knowledge and demonstrated proficiency in at least one specific payers application billing and/or collection process.
• Requires basic working knowledge of UB04 and Explanation of Benefits (EOB).
• Requires some knowledge of medical terminology and CPT/IDC-9 coding.
• Excellent communication, analytical, interpersonal, and organizational skills.
• Proficient uses of hospital registration and/or billing systems and personal computers as well as Microsoft Excel and Word applications.
• Ability to type 35 WPM.

This position has a hiring range of $18.33 - $31.61