RN Manager Clinical Operations MedStar Ambulatory Services Job Listing at MedStar Medical Group in Silver Spring, MD (Job ID req30684)

Description

Manages Clinical Operations at complex ambulatory sites or multiple sites. Will oversee sites that have at least 2 unique complexities such as an Ambulatory Surgery Center, Full imaging suite, and/or Urgent Care. Will help to ensure clinical safety for at least 20 specialties. Coordinates the clinical operations at a multi-specialty office. Supervises clinical staff. Develops, implements, and maintains clinical and operational policies and procedures in consultation with physicians and site manager. This position supports optimal patient flow. Coordinate's education of staff for on boarding of new physicians/programs. MedStar Ambulatory Services is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards.
Education

• Bachelor's degree in Nursing required and
• Master's degree preferred

• 3-4 years Progressively more responsible job-related nursing and medical office practice experience, preferably in a busy multiple physician practice and solve patient and staff problems. required and
• 1-2 years RN supervisory experience in a medical office or ambulatory health setting. Knowledge of joint commission standards. required

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in Maryland, District of Columbia or Virginia, or any combination as required based on work location(s). required and
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
• Additional unit/specialty certifications may vary by department or business unit.

• Excellent customer service/patient interaction skills; computer and electronic medical record skills.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships.
• Ability to maintain a work pace appropriate to the workload.
• Ability to follow verbal and written instruction.
• High-level problem-solving skills as well as independent judgment skill relating to clinical care, policy and procedure needed.