Description
General Summary of Position
We have a full-time, dayshift opportunity at MedStar Harbor Hospital for a System Navigator role. The System Navigator will assist inpatients that are ready for discharge by scheduling all required follow-up appointments for primary care and specialists based on referrals and orders provided by physicians. This role will work closely with patients and the clinical care team to ensure all appointments are scheduled accurately within the required timeframe.
Location: MedStar Harbor Hospital
Status: Full-time, 40 hours per week
Shift: Day shift, with flexibility to work 8:30am-5pm or 9am-5:30pm based on departmental needs
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED required.
Experience
- 3-4 years experience working in a medical office assisting in the coordination of patient care required.
Knowledge, Skills, and Abilities
- Basic computer skills.
- Familiarity with Microsoft Excel.
- Excellent verbal and written communication and customer service skills.
- Ability to maintain a work-pace appropriate to the workload within a flexible work schedule.
- Ability to establish and maintain effective working relationships across the health system.
- Ability to multitask and work with patients from a wide array of backgrounds.
- Knowledge of medical terminology and anatomy.
This position has a hiring range of $20.17 - $31.86
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