Description
Find your calling at Mercy! The Manager of Quality provides leadership and directs work efforts associated with quality program activities such as quality assurance, patient safety, public reporting, regulatory and accreditation readiness, patient relations and performance improvement. This position has primary responsibility and oversight for these activities to ensure continued pursuit of the highest quality of care.
In collaboration with Ministry leaders, the manager provides strategic direction and oversees clinical quality initiatives including planning, design, development, implementation and evaluation of quality-related projects and programs.
The manager ensures appropriate, accurate and timely measurement and reporting of clinical quality and patient safety practices throughout the facility. Provides guidance and structure for holding coworkers and facility accountable to achieving performance goals. Promotes cooperation and sharing between quality departments across the ministry.
The Manager of Quality will perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Join Mercy Hospital Lincoln Manager of Quality Improvement
??? Location: Mercy Hospital Lincoln
??? Status: Full-Time (40 hours/week)
☀️ Shift: Days
At Mercy, we care for our coworkers just as much as our patients. When you join our team, you'll enjoy:
✨ Day-one benefits – Medical, dental & vision coverage
??? Career growth support – Tuition assistance & development programs
??? Paid parental leave
??? 401(k) with employer match (starting Day 1)
??? $100/month Dependent Care FSA contribution (eligible employees)
??? Generous PTO + volunteer time off (starts accruing immediately)
??? Competitive pay
Are you passionate about improving patient outcomes and driving healthcare excellence?
As our Manager of Quality Improvement, you'll be at the forefront of transforming care—leading initiatives that directly impact patient safety, clinical outcomes, and organizational performance.
??? This is more than a job—it's your opportunity to influence system-wide care, partner with executive leaders, and make a lasting difference.
??? What You'll Do✅ Drive Quality Excellence
Lead strategic initiatives that elevate clinical quality and patient safety
✅ Partner with Leadership
Collaborate with senior leaders (CNO, Hospital President, and more) to shape high-impact strategies
✅ Turn Data Into Action
Analyze performance metrics and translate insights into meaningful improvements
✅ Champion Continuous Improvement
Build a culture focused on safety, accountability, and excellence
✅ Lead & Inspire
Mentor a team of quality professionals and foster shared ownership of results
✅ Ensure Readiness
Maintain compliance with regulatory and accreditation standards
✅ Be a Trusted Advisor
Provide expert guidance, education, and thought leadership
✅ Innovate for Better Outcomes
Implement evidence-based solutions to advance clinical quality
??? High Visibility & Influence – Work directly with executive leadership
❤️ Meaningful Impact – Improve patient outcomes at scale
??? Collaborative Culture – Partner across teams and the broader ministry
??? Growth Opportunity – Expand your leadership and quality expertise
✔ Bachelor's degree in a healthcare-related field
✔ 5+ years of clinical healthcare experience
✔ 1–3 years in quality improvement, patient safety, or risk management
✔ Strong leadership, communication & presentation skills
✔ Ability to simplify complex data and influence decisions
✔ Collaborative mindset with high emotional intelligence
➕ Master's degree in a healthcare-related field
➕ CPHQ or CPPS certification
➕ Previous leadership/management experience in healthcare
If you're driven by purpose, thrive on improving systems, and want to lead meaningful change—this is your moment.
??? Apply today and help define the future of quality care at Mercy.
Why Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): Quality Improvement, Manager, Lincoln, Troy, Missouri, Clinical Quality Improvement Patient Safety Initiatives Regulatory Compliance (Joint Commission, CMS) Accreditation Readiness Infection Control Improvement Risk Management Utilization Review Evidence-Based Practice Care Coordination Value-Based Care
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