Medical Secretary- Mercy Washington - Clinics - Full Time - Days Job Listing at Mercy in Washington, MO (Job ID JR2553732)

Description

Find your calling at Mercy! Performs all secretarial duties for physicians office. Assists with special projects as needed. Reporting Office Administrator of the physicians practice. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Medical Secretary

??? Mercy Clinic – Washington
??? Day Shift | 36 hours/week

Are you an organized, people-focused professional who enjoys working in a fast-paced healthcare environment? As a Medical Secretary, you'll be the heartbeat of our physician office—helping patients feel welcomed, keeping operations running smoothly, and supporting providers in delivering exceptional care.

At Mercy, you're more than just an employee—you're part of a compassionate team dedicated to making a difference every day.

Front Office & Patient Experience

• Greet and assist patients with professionalism and warmth
• Schedule appointments accurately and efficiently
• Answer and manage incoming calls, ensuring timely follow-up
• Collect and enter patient information promptly

Administrative & Clinical Support

• Support physicians with daily schedules and updates
• Process patient documentation, dictation, and records
• Assist with insurance pre-certifications and eligibility
• Help manage billing support tasks, audits, and accounts payable

Office Coordination

• Maintain organized records, files, and office supplies
• Manage incoming/outgoing mail with confidentiality
• Track reports, logs, and assist with special projects

Technology & Team Communication

• Utilize EMR systems and Microsoft Office tools effectively
• Communicate clearly with patients, providers, and team members
• Help maintain a clean, organized, and efficient workspace

• High school diploma or equivalent
• 1+ year of medical office or clerical experience
• Strong computer and typing skills (55–60 WPM)
• Knowledge of medical terminology
• Excellent customer service and communication skills
• Ability to multitask and stay organized in a busy environment

• Ability to lift up to 50 lbs when needed
• Frequent standing and walking throughout the shift
• Ability to bend, reach, and perform routine physical tasks

• Meaningful work that impacts patients' lives every day
• Supportive, team-oriented environment
• Opportunity to grow within a respected healthcare organization

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.