Description
Position: Operations Manager
Location: Mercy Virtual Care Center
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
The Operations Manager is responsible for overseeing operational, financial, and logistical projects, working collaboratively with leadership and caregivers across the Ministry. This role involves project management, data analysis, resolving operational issues, and cross functional collaboration with cross-functional teams. The Operations Manager responsibilities also include optimizing hospital or clinic resources, improving patient care, and enhancing operational efficiency to support operations achievement of strategic goals.
Qualifications:
Education: Bachelor's degree in business, healthcare administration, or a related field or equivalent experience in lieu of a degree as outlined below.
Required Experience: One (1) year of previous experience in healthcare. In lieu of degree,.
Three (3) years previous experience in areas of healthcare operations.
Preferred: Master's degree in Business Administration or a related field.
Preferred experience: Experience in operations management, preferably in a healthcare setting.
Preferred: Certification in Project Management (PMP) or Lean Six Sigma
Preferred Other Skills, Knowledge, and Abilities:
Strong leadership and team management skills \
Excellent problem-solving and conflict resolution abilities
Proficiency in data analysis and reporting Strong communication and collaboration skills Able to independently handle multiple projects
We Offer Great Incentives:
- Benefit Eligibility- Day 1
➤ Health, dental & vision benefits starting day one
➤ 401(k) with employer match starting day one
➤ Education assistance
➤ PTO begins accruing immediately—including a volunteer day!
- Free convenient parking
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