Description
We're a Little Different
Full Time
Hours: Tuesday-Friday, 7:00am-5:30pm
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
The Ophthalmology Clinical Navigator - Premium Services manages the care continuum of patient's electing premium IOL's/service within Ophthalmology. They are clinicians who provide support, mentorship, and guidance to those who evaluate cataract patients' specific visual goals. The Premium Service navigator will guide premium lens candidates through the cataract evaluation touch points. The Navigator will ensure that all patients receive timely, safe, effective, and high-quality care. They coordinate the patient's plan of care with the Optometric/Ophthalmologist Team. The Navigator will set the expectations regarding premium service and serves as a resource for the evaluation team. This position is designed to facilitate an effective process of the new care model; supporting quality patient care, patient education, define and understand the individual patients' refractive goals and promoting integration of a seamless care model; coordinating patient discharge planning for post operative services, co-management and utilization management; collaborating to include coordination as evidenced by metrics, optimizing performance and adoption of best practice. Responsible for pre-operative education, rounding on this patient population through each pre-operative touchpoint.
Qualifications:
- Education: High School Graduate
- Preferred Education: Licensed Practical Nurse
- Experience: Minimum of 12 months experience in an Optometric / Ophthalmology Practice or equivalent clinical experience in a nursing field.
- Certifications: Certified Ophthalmic Assistant (COA), BLS (CPR) at hire date or obtained within 12 months of hire date
- Other: Other skills & knowledge:(skills, knowledge, abilities):
- Strong assessment skills, time management skills, critical thinking skills, Advanced computer skills.
- Demonstrates skills in human relations and communication, written verbal, and electronic.
- Possesses the ability to assess data and assist personnel in providing appropriate level of care.
- Working Conditions, Mental and Physical Requirements:
- Stand and walk majority of shift.
- Meet unit specific physical demands.
- Significant amount of bending and stooping.
- May be required to work differing schedules, shifts, days of the week, or work frequency according to patient care requirements.
- Elevated risk of exposure to blood and body fluids.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
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