Description
At NorthBay Health, the Employee Workplace Culture Program Coordinator, as part of a rapidly expanding healthcare system, plays a key role in strengthening organizational culture, employee engagement, and community involvement. Under the direction of the Director, Workplace Culture, the Workplace Culture Coordinator supports the implementation, administration, and ongoing operation of employee engagement, recognition, volunteerism, workplace culture, and community involvement initiatives. The Coordinator serves as the primary operational lead for assigned programs and events while supporting the strategic goals and priorities established by the Director.
This role will also partner closely with Marketing and Communications (MarCom) to support organizational events, celebrations, and community engagement activities.
The ideal candidate is highly organized, relationship-oriented, creative, and passionate about fostering a positive workplace culture in a dynamic healthcare environment.
PRIMARY JOB DUTIES
Employee Volunteer Program Management
- Design, launch, and oversee the organization's employee volunteer and community engagement program.
- Develop partnerships with community organizations and identify volunteer opportunities aligned with organizational values and strategic priorities.
- Coordinate volunteer events, employee participation, tracking, and reporting.
- Promote volunteer opportunities and measure program effectiveness and employee engagement.
Volunteer Services Support
- As assigned, supports Volunteer Services initiatives, engagement activities, and special projects across the health system.
- Assist with volunteer recognition, communications, reporting, and community outreach efforts.
- Collaborate to align volunteer programs with employee engagement and organizational culture goals.
Employee Recognition Program Administration
- Manage the organization's employee recognition platform and relationship with third-party recognition vendors.
- Develop and implement recognition initiatives that support employee engagement, appreciation, and retention.
- Monitor program participation, analyze utilization metrics, and recommend enhancements.
- Coordinate recognition campaigns, service award programs, and employee appreciation events.
Employee Culture and Engagement Initiatives
- Plan, coordinate, and execute employee engagement activities, celebrations, and culture-building events throughout the year.
- Support initiatives that reinforce organizational values, inclusion, teamwork, and employee well-being.
- Gather employee feedback and recommend opportunities to enhance workplace culture and engagement.
Event Coordination and Collaboration
- Partner with Marketing and Communications to support organizational events, community outreach activities, employee celebrations, and system-wide initiatives.
- Assist with event logistics, communications, vendor coordination, scheduling, and on-site event support.
- Ensure consistent branding and employee experience across engagement activities.
Program Administration and Reporting
- Track program participation, engagement metrics, budgets, and outcomes.
- Prepare reports and presentations for leadership regarding program effectiveness and employee engagement trends.
- Maintain accurate records, program documentation, and vendor relationships.
- Assist in the development of policies, procedures, and communications related to employee engagement programs.
Additional Responsibilities
- Support Workplace Culture and Human Resources initiatives as assigned.
- Participate in committees, task forces, and special projects.
- Perform other duties as assigned.
Qualifications
Education:
Bachelor's degree in Human Resources, Communications, Marketing, Business Administration, Public Relations, Public Health preferred. An equivalent combination of education, experience, demonstrated competencies, and performance may be considered, particularly for internal candidates with a proven track record of success and service to the organization
Equivalent combination of education and experience may be considered.
Experience:
Experience managing programs, events, volunteer initiatives, or employee recognition programs preferred.
Healthcare / Community Relations / Public Health experience is preferred.
Skills:
Strong project management and organizational skills.
Excellent written and verbal communication abilities.
Ability to build positive relationships across all levels of the organization.
Experience coordinating multiple projects simultaneously while meeting deadlines.
Strong presentation and facilitation skills.
Proficiency with Microsoft Office Suite and employee engagement or recognition platforms.
Ability to analyze data and provide meaningful recommendations.
Creative, proactive, and customer-service oriented approach to problem-solving.
Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Hours of Work: Exempt. As business needs required, mostly scheduled Monday – Friday, most business hours between 8:00 am and 5:00 pm. Some nights and week-end hours are required in lieu of regular business hours when business needs require
Compensation: $43 to $52.68 based on years of experience doing the duties of the role.
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