Administrative and Research Coordinator Job Listing at NRECA in Arlington, VA (Job ID R2026-857)

Description

Job Description

Position Summary:

Touchstone Energy provides marketing, communications and member services support to our nearly 700 member cooperatives.  Through research on member satisfaction and engagement; creative assets like videos, ads and social media libraries; customer service training and education; and a full service web development team, we help cooperatives build stronger relationships with their member-owners.

This position will support Touchstone Energy through providing administrative, operational, and member‑support across both the Research Program and governance/organizational Programs. This position is eligible for NRECA's hybrid schedule which allows flexibility to work from home up to 2 days per/week.

Essential Duties and Responsibilities:

• Processes and tracks invoices for all non‑dues revenue across Touchstone Energy, including serving as a primary contact for members regarding their invoices and liaising with Finance (Accounts Payable/Receivable).
• Coordinates and schedules meetings and committee activities for team members and leadership, including periodic support for leadership scheduling needs.
• Maintains and updates electronic and physical filing systems; manages office supplies, inventory, equipment, and incoming/outgoing mail.
• Processes orders and supports fulfillment of membership materials and research program deliverables.
• Sends member‑requested research reports and materials and facilitates communication with members regarding research activities and requests.
• Assists with distributing national research content and materials to cooperative members and their internal teams.
• Prepares, formats, and distributes meeting agendas, memos, reports, dashboards, and other documents for internal and external stakeholders.
• Maintains and updates contact lists, database records, and shared information repositories.
• Coordinates committee schedules, agendas, and content within the leadership portal, ensuring materials are current and accessible.
• Contributes to the development and maintenance of monthly dashboards and project management systems in Monday.com.
• Assists with preparing regularly scheduled reports and providing general administrative support across both program areas and broader organizational needs.
• Ability to report to the office when required

Direct Reports to this Position:

N/A

Required Qualifications and Skills

• High school diploma or GED required, bachelor's degree preferred.
• 3 years of experience in administrative support

Knowledge, Skills and Abilities Required (as demonstrated by prior work experience):

• Knowledge of accounts receivable processes and basic financial procedures, including invoice preparation, tracking, and coordination with Finance and AP/AR teams.
• Knowledge of office administration practices, including scheduling, meeting coordination, and materials preparation.
• Strong oral and written communication skills.
• Ability to adjust messaging and style based on audience.
• Ability to work independently and when needed, to liaise with technical support and executive management.
• Ability to work across platforms (PC and Mac) and with various presentation devices (projector, monitor, interactive touch screen).
• Ability to define issues, establish facts and draw valid conclusions and apply to work environment.
• Ability to learn and utilize project management and collaboration tools such as Microsoft Teams, Monday.com and Jira.
• Ability to communicate, both verbally and in writing, with a diverse membership, employees and/or vendors in a clear and precise manner.
• Ability to use Microsoft Office tools (Excel, Word, Outlook, Power Point) and to operate various office equipment such as personal computer, copier, printer, or other job-related equipment.
• Ability to provide service excellence by building relationships, being resourceful, responsive and respectful.
• Ability to report to the office when required.

This is a Non-Exempt Position

Essential Physical Requirements:

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading.
• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Disclaimer Statement: The preceding job description has been written to reflect management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

Additional Requirement:

The preceding job description has been written to reflect management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

NRECA is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail humanresources@nreca.coop or call: 703-907-5992 - NRECA Arlington Human Resources. Please call 402-483-9275 - NRECA Lincoln Human Resources, for Lincoln, NE employment opportunities. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The U.S. Equal Employment Opportunity Commission (EEOC) recently released the 'Know Your Rights' poster, which updates and replaces the previous "EEO is the Law" poster and "EEO Is the Law Poster Supplement". 

Pay Transparency Non-Discrimination. NRECA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

E-Verify. As a Federal Contractor, NRECA is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.

For more information about life at NRECA please visit www.Electric.coop.