Description
Overview Job Skills / Requirements
Position: Scheduling Supervisor
Site: 401 The West Mall, Etobicoke, ON M9C 5J5
Status: Part Time
Hours: Sunday (1100-1900 HRS), Monday (1500-2300 HRS)
Overtime Method: Averaging Agreement (AA) after 88 hours
Pay Rate: $21.00/Hr
Internal Posting Date: April 6, 2026
Internal Closing Date: April 13, 2026
External Closing Date: April 20, 2026
Job Description
- Assist to client service managers and operations team with administration responsibilities to ensure security services are operating in efficient and effective manner.
- Maintain positive internal and external relationships with the team and understand company policy and procedure.
- Supervised field staffs' schedule, available shifts, and training compliances using ERP based software.
- Responsible for communicating internal management with service coverage status and fulfill the contractual obligation by providing coverage updates.
- Responsible for making outgoing calls to contact on call field employees and supervisor their schedule.
- Responsible to record and keep a track of coverage statics and ensure all of employees are getting schedule while adhering compliance requirement for each contract.
- Identify and assist field employees with their re-cert training schedule and their career growth with the organization.
Qualifications
- Fluent in English to be able to give adequate, clear, and concise directions
- Confident and capable of remaining composed under pressure of emergency situations
- Excellent written and verbal communication skills
- Must be able to work under team setting
- Must be able to demonstrate high customer service skills
- Scheduling and security experience is an asset
- Legally Authorized to work Full-Time in Canada
Why Choose Paladin
- Benefits & Other Perks
- Work today, get paid today
- Opportunities for Growth & Advancement
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Paid Vacation, Paid Sick Days, Paid Holidays
Apply on company website