Description
The Audio/Visual Technician is responsible for design, setup, running, and take down of audio/visual (A/V) equipment used throughout the corporate campus. The Audio/Visual Technician will also provide technical assistance and support throughout the building and will also provide technical assistance and support during events as requested or as needed. The Audio/Visual Technician will be familiar with the building, its equipment, policies, programs, and services.
RESPONSIBILITIES
- Setup and teardown A/V equipment for meetings and various functions around the building.
- Troubleshooting A/V equipment when there are technical questions or problems related to A/V equipment and identifying appropriate solutions.
- Reading and interpreting room diagrams with respect to A/V setups.
- Serve as on-sight A/V support for events that take place on campus
- Provide basic instruction on the operation of A/V equipment to customers as necessary.
- Assist in weekly inventory of A/V equipment.
- Work with manufacturers and vendors to develop relationships related to equipment servicing (technical support, securing return authorizations, etc).
- Maintain tickets by assigned status; updates/follow-up required within specified SLA urgency.
- Manage calendar assignments and coordinate with Field Service Techs daily.
- Meets financial requirements by submitting information for budgets; monitoring expenses.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Protects organization's value by keeping information confidential.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Documents specific duties, activities, problems solved and issues resolved
- Assists in the documentation of the network, applications and resources on the network in conjunction with the public service staff.
- Attends meetings and serves on committees, as requested
- Coordinate with the Trainer to set up and take down A/V equipment, as well as any other equipment needed for meetings
- Coordinates with upper management to setup new offices as needed.
- Performs additional duties and assignments as requested
Qualifications
Education/Certification:
- High School graduate
Experience:
- 5+ Years of Audio/Video Experience
PREFERRED QUALIFICATIONS
Experience:
- Audio (Program and Speech, DSP based systems)
- Projection and Display Devices
- Control Systems
- Audio and Video Teleconferencing
- Digital Signage Systems
- Video Wall Display Systems
- RF Systems
- Remote Monitoring
- Unified Communications
- Internal IT & AV Technologies and Infrastructure
- PC's - MAC & Windows OS
Skills/Abilities:
- Evaluate critical systems, prioritize workflow and determine solutions
- Wide degree of creativity and latitude is expected.
- Excellent written and verbal communication skills
- Interpret and apply laws, regulations and policies
- Provide technical assistance for computer problems
- Read and understand technical manuals
- Work for extended time at keyboard/terminal
- Maintain effective working relationships with supervisor and coworkers
- Work flexible hours, including weekends and evenings
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc
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