Transmissions Analyst Job Listing at Paycom in Oklahoma City, OK (Job ID 268088)

Description

This individual is responsible for supporting all daily transmissions tasks and processes (EOD transmissions, tax, and same-day payrolls) to include partnering with Banking Leadership & Banking Ops as well as other all operations departments to ensure all payrolls are processed, funded, and transmitted. In addition to transmissions, this role will support Paycom's finance-related systems through troubleshooting and root cause analysis of system-related issues and outages to drive continuous improvement of the systems and related processes. This position requires an individual that can work well in a cross-functional team environment and collaborate to effectively accomplish tasks.

RESPONSIBILITIES

• Responsible for processing and uploading daily ACH files, and verifying that all files were successfully transmitted and accepted by each bank
• Assist Banking Leadership & technical teams in troubleshooting any issues that may arise in the ACH transmission process with the related bank and ensuring effective resolution
• Oversee daily Payroll Processing Audits and necessary follow up actions
• Monitors customer support and submits internal development tickets to provide timely support and resolution as required – troubleshoots, isolates and resolves critical issues by coordinating with App/Dev support teams as necessary; determines root cause of incidents and makes recommendations for prevention.
• Performs ongoing administration of enterprise applications such as system configuration, user activation/deactivation and user provisioning. Supports the installation and testing of maintenance/patches and software upgrades.
• Supports 3rd party software application systems utilized by Finance and Accounting teams, including integrations with internal systems and banking partners.
• Reviews business requirements with product and technology teams to ensure understanding of transmissions requirements; participates in design discussions and ensures required functional specifications are delivered.
• Adhere to operational controls, including applicable laws, rules and regulations impacting ACH services and policies
• Assist Banking teams with various projects, risk mitigation tasks, and process improvements

Education/Certification:

• Bachelor's degree in Business, MIS, IT or related field or 4+ years relevant experience at Paycom or in banking operations

Experience:

• 1+ years of business systems, payroll processing/operations or ACH transmissions experience

Skills/Abilities:

• Ability to work offset schedule, as needed (example: 10am-7pm CST)
• Strong attention to detail
• Ability to use sound judgement and exercise sound decision making, specifically in time-sensitive, high pressure situations
• Knowledge of:
  • NACHA operating rules and regulations
  • Change Management
  • Reporting tools including SQL is a plus
• Proficient in business process analysis and process improvement efforts
• Able to receive abstract concepts and general instructions to produce actionable results
• Can evaluate critical systems, prioritize workflow and determine solutions
• Excellent written and verbal communication skills
• Demonstrating flexibility in prioritizing and completing tasks
• Works well in a team environment, as well as independently
• Must be flexible and adapt quickly to change
• Customer centric approach to problem resolution

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc