Description
Description
SAIC is seeking a Cloud Operations Lead to support the Administrative Office of the U.S. Courts (AOUSC/AO) Cloud Technology Broker Integration Partner (CTBIP) contract. This position will provide services to build cloud foundations for the Judiciary, including cloud advisory/strategy and implementation services.
This role must be performed in the United States and will be remote. There may be occasional travel to customer site in Washington, DC.
Responsibilities:
Oversee daily cloud operations to ensure efficient and reliable performance.
Manage performance standards and ensure alignment with organizational goals.
Coordinate between different teams to address operational issues and optimize workflows.
Handle incident escalations, resolving issues promptly to minimize disruptions.
Ensure compliance with Service Level Agreements (SLAs) and address operational challenges effectively.
Manage the Cloud Management Platform (CMP) for AOUSC.
Qualifications
Required Qualifications:
- Bachelor's degree and 9 years of relevant experience
- A minimum of one cloud certification (AWS, Azure, GCP)
- Must be able to obtain and maintain a Public Trust
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