Description
Description
SAIC is seeking Field Service Engineers (FSE) to support the Medusa Sustainment project, which is a U.S. Air Force solution for defense against small unmanned aerial systems (s-UAS). The Medusa System of Systems is the U.S. Air Force's solution for defense against small unmanned aerial systems (s-UAS) utilizing a government-owned Medusa Command and Control (Medusa C2), which allows for a plug-and-play selection of Passive and Active Sensors, Electronic and Kinetic Weapon Systems, as well as the insertion of a variety of Fusion, Association, Threat and Combat ID Algorithms. The Medusa C2 supports fixed base, portable, mounted and handheld operations. The Medusa Team supports the United States Air Force C-sUAS programs worldwide.
Job Responsibilities:
- Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at all identified locations.
- Install, operate, maintain, and troubleshoot a program of record software application and integrated radios and hardware components.
- Perform troubleshooting, fault isolation, and repair to the LRU level for all fielded systems authorized at his/her level before elevating to the next.
higher-level of maintenance. - Prepare systems for operation, including system software loading, operator training, and final system operational checks.
- Assist in coordinating the packaging and Return Material Authorization process of non-mission capable systems or equipment to the next higher-level.
maintenance facility (i.e., SAIC AF C-sUAS Regional Support Center (RSC) in Huntsville, Alabama). - Provide technical support for Airmen both on-site and telephonically.
- Conduct training as needed.
- Support the program Help Desk as required.
- Conduct scheduled equipment inventories.
- Install software maintenance releases and/or hardware upgrades.
- Participate in weekly FSE meetings (prepare site status slides).
Qualifications
- Security+ certification.
- Experience with tactical networks and troubleshooting.
- In field operator training.
- Troubleshooting of computer systems and networks.
- Ability to effectively prioritize and execute tasks in high-pressure environments.
- Able to work independently and efficiently with short term deadlines.
- Willingness to travel (10%).
Education and Experience:
- Bachelor's Degree and 3 years' experience or Associate's degree and + 7 years related experience or High School Diploma, and 9+ years related experience.
Desired Skills:
- Microsoft Office Suite (PowerPoint, Excel, Word).
- Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures.
- Basic operational knowledge of VMware ESXi/VMware Infrastructure software suite.
- Experience in the operation and maintenance of Radar systems.
- Experience in the operation and maintenance of Electronic Warfare (EW) systems.
- Experience in the operation and maintenance of EO/IR camera systems.
- Wireshark data captures.
Join SAIC and contribute to a critical mission supporting the United States Air Force's defense initiatives!
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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