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Company: SAIC
Location: Rock Island, IL
Career Level: Associate
Industries: Technology, Software, IT, Electronics

Description

Description

SAIC is seeking a System Administrator located at Rock Island, IL to support the MJOLNIR contract to respond to requests for technical assistance, manage hardware and software functions, and create NIPR accounts.

JOB DESCRIPTION:

  • Respond to requests for technical assistance in person, over the phone, and via email
  • Manage hardware and software functions and ensure systems are online and in compliance with software patches and STIG compliance
  • Create NIPR accounts and submit tickets for SIPR user accounts
  • Diagnose and resolve basic technical hardware and software issues
  • Maintain domain accounts, emails, and SharePoint pages
  • Track and route problems and requests, and document resolutions
  • Manage O365 licensing on NIPR/SIPR
  • Coordinate with the General Manager (GM) to ensure appropriate licensing is assigned by customer code
  • Troubleshoot account problems with AESD to ensure user accounts are working properly

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

  • Bachelors and zero (0)+ years of related experience; additional four (4) years of experience accepted in lieu of degree
  • Must have prior US Army experience (Active or Reserve)
  • Experience supporting Microsoft exchange, domain accounts and SharePoint in an enterprise environment
  • Experience imaging computers, including the setup and deployment of operating systems and applications across multiple machines
  • Experience providing support for Video Teleconferencing (VTC), Secure Video Teleconferencing (SVTC), and Audio Visual (AV) systems, including the setup, configuration, troubleshooting, and maintenance of related equipment and software

REQUIRED CERTIFICATION:

  • Must have a current DoD 8570 IAT Level I or higher certification such as Network+, Security+, etc.

REQUIRED CLEARANCE:

  • Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
  • Must be a current US Citizen

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


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