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Company: SAIC
Location: Rock Island, IL
Career Level: Associate
Industries: Technology, Software, IT, Electronics

Description

Description

SAIC has an immediate need for a Systems Administrator to provides core enterprise service support onsite at Rock Island Arsenal, IL. 

Job Description:

  • IT Service Delivery: Manage, track, and resolve desk side support requests efficiently utilizing the internal enterprise ticketing system. Ensuring NIPR/SIPR systems, user accounts, images and application services remain stable. 
  • Workflow Prioritization: Triage and prioritize workflow effectively based on issue urgency, business impact, and data/work sensitivity.
  • Autonomous Execution: Operate with a high degree of self-motivation, taking initiative to resolve technical challenges with minimal direct supervision.
  • Infrastructure Standards: Maintain safe and organized IT environments through adherence to proper cable management and hardware deployment best practices.
  • Operational Maintenance: Execute routine hardware maintenance and directed technical tasks in support of broader IT department objectives.  Advanced Troubleshooting: Proven ability to diagnose, analyze, and resolve complex hardware, software, and peripheral issues, including advanced printer support.
  • Virtualization Knowledge: Solid foundational understanding of system virtualization concepts and virtualized environments.

Qualifications

Required Education:

  • BS degree and two (2) years of hands-on experience; four (4) years of relevant experience accepted in lieu of degree. 

Required Skills:

  • Solid hands-on experience with VMware and/or other enterprise virtualization technologies.
  • Strong proficiency in Windows Server administration, including Active Directory and Group Policy.
  • Working knowledge of networking protocols, system security best practices, and IT infrastructure management.
  • Proficient in Windows Server administration, patching, and update management.
  • Familiarity with enterprise collaboration and project management tools.
  • Understanding of DoD compliance frameworks, STIGs, and security hardening standards.

Required Certification:

  • CompTIA Security+ CE 

Required Clearance:

  • Active Secret security clearance.
Target salary range: $60,001 - $100,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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