Manager - HR Compliance & Employee Relations Job Listing at SS&C Technologies in Windsor, CT (Job ID R41981)

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C is leading the way.  We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. 

Position Summary

The Manager - HR Compliance & Employee Relations, reporting into the Director of Global HR Compliance & Employee Relations, is responsible for managing and supporting HR compliance and employee relations programs across North America, and supports global compliance programs. This role is focused on organizational adherence to federal, state, and local employment laws and regulatory requirements while promoting fair, consistent, and compliant workplace practices.

The position serves as a subject matter expert on HR compliance, compliance reporting, and workplace investigations. In addition, the role drives data-driven HR strategies through the development of HR metrics, dashboards, and analytics that inform leadership decisions. The ideal candidate combines compliance expertise with strong analytical capability and a continuous improvement mindset, leveraging automation and process optimization to enhance efficiency and effectiveness of HR operations.

Key Responsibilities

HR Compliance

• Manage North America HR compliance strategy, ensuring alignment with U.S. federal, state, and local employment laws and regulatory requirements, including EEO and DOL reporting requirements, wage and hour laws, anti-discrimination statutes, workplace policies, and labor regulations.

• Partner with Legal, HR Business Partners, and external consultants to interpret regulatory requirements and implement appropriate HR policies and procedures.

• Conduct periodic compliance audits and risk assessments to identify gaps and ensure adherence to company policies and legal standards.

• Maintain documentation and governance frameworks that support internal and external audits.

• Propose and prepare plan for business review and discussion to manage and mitigate risk elements to ensure compliance with policy and process.

Employee Relations & Workplace Investigations

• Investigate employee complaints including discrimination, harassment, retaliation, misconduct, and policy violations.

• Provide guidance and coaching to HR Business Partners and leaders on employee relations issues, conflict resolution, and corrective actions.

• Ensure investigations are conducted in a timely, objective, and confidential manner, with proper documentation and reporting.

• Identify trends from employee relations cases and recommend preventive strategies, policy updates, and training initiatives.

HR Analytics, Metrics & Data-Driven Insights

• Manage HR compliance and employee relations dashboards at a global level, gathering data information across region that provide actionable insights to HR leadership and business stakeholders.

• Track key metrics including investigation trends, compliance risk indicators, policy adherence, and employee relations outcomes.

• Utilize data analytics to support strategic decision-making, identify patterns, and recommend proactive interventions.

Process Optimization & Automation

• Identify opportunities to automate recurring manual HR processes, particularly in compliance reporting, investigation tracking, and HR data management.

• Support initiatives to streamline HR workflows, improve operational efficiency, and reduce administrative burden across HR teams.

• Collaborate with HRIS, Technology and analytics teams to implement digital solutions, workflow automation, and reporting tools.

• Establish scalable processes and standardized frameworks for compliance and employee relations management.

Policy Development & Training

• Develop, review, and update HR policies to ensure compliance with evolving employment laws and best practices.

• Deliver training programs for managers and HR teams on compliance topics, workplace conduct, and employee relations best practices.

What You Will Bring:

• Master's Degree in Human Resources or related field, and/or Bachelor's Degree with equivalent combination of related experience to include a minimum of 8-10 years' experience in Human Resource management

• 12+ years' experience in the areas of human resource management, employee relations, internal investigations, conflict resolution, performance management, employment law, compliance, ad hoc negotiations and related matters

• Ability to apply expert knowledge of applicable local, state and federal employment laws, regulations and policies; Knowledge and understanding of Title VII, ADA, FMLA, DOL regulations, EEO compliance and related state and federal employment laws

• Experience supporting NAM compliance programs, and experience supporting global compliance programs preferred

• Experience conducting complex ER investigations, handling employee-related issues and policy development

• Ability to apply knowledge to diagnose and develop appropriate solutions to complex cross-organizational issues

• Proven success in delivering proactive employee relations initiatives that drive consistency and efficiency

• Capable of building strong relationships and rapport with leadership teams, global HR colleagues and business leaders, internal and external legal counsel, and internal support areas

• Ability to work effectively in a fast-paced environment and lead multiple activities, projects and priorities

• Ability to maintain strict confidentiality, but also discern situations where information must be shared on a 'need to know' basis

• Excellent verbal and written communication skills, along with strong presentation, facilitation, and negotiation skills

• Professional HR certification (SHRM-CP/SCP or PHR/SPHR) is a plus

• Proficiency in HRIS systems (Workday), Microsoft Office Suite and Data Analytics

• Experience leveraging/implementing AI into HR processes preferred

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.