Description
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Job Title: Technology Operations Technician 1
Locations: Skillman, NJ
Why You Will Love It Here!
Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Run nightly End of Day production cycles for our (9) Lightning and Trade-Thru clients.
Cut Client deliveries, upgrade and install client accounts.
Responsible for monitoring and escalating email, reporting equipment failures, or errors in performance in a timely manner.
Distribute / Receive detailed turnovers during shift changes.
Scan and send out nightly production logs.
Print out and verify Production Logs.
Maintain & update documentation when necessary.
What You Will Bring:
The individual must be self-motivated; willingness for growth within the role, and gaining exposure to some of the complex tasks within the job function.
Must be able to work in a team-oriented environment, upon request to fulfill requirements to meet the business needs.
Flexibility is essential in this role. Must be able to work all shifts, weekends, and holidays upon request.
Must be able to manage time effectively to meet critical deadlines.
Good customer service, and communication skills is a must.
Ability to monitor and escalate system / application errors as needed, in order not to disrupt the business.
High School Diploma required Associate College Degree or Technical Certification a plus
Microsoft Suite
UNIX-based understanding
Basic knowledge of printing, scanning, and faxing documentation to clients and inter-office personal.
1-2 years IT related experience
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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